Junk emails exchanged with Pay-Pal

Junk emails exchanged by John Black with Pay-Pal, January 2004 and June/July 2003

Pay-Pal launcher home
As you can see the arguments go round in circles as they try to wear down the victim. All that they have to do is to explain their policies. They do not like foreign transactions because they have been hit so many times by fraudsters. So they will not do business with Asia or Africa and especially not Nigeria. They need only to admit this and so save everybody a lot of trouble.
hi

I wish to have a refund of the US$1.95 which you have fraudulently taken
from my Barclaycard credit card.
I wish to have a refund of the US$1.95 which you fraudulently took from my
Barclaycard credit card last year.
So far you have not responded to this matter.
I have contacted my credit card company who inform me that the procedure in
cases of disputed transactions
is for the cardholder to contact the merchant and to request a refund.
In the absence of a response from the merchant they will instigate a refund
themselves
and the amount will be deducted from your merchant account.

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Friday, January 23, 2004 1:54 PM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14190201I25010L0KM)


> Dear John Black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
>
> We appreciate the time you've taken to write us with your comments about
> our service.
>
> PayPal continuously strives to provide you with the highest quality
> website features and navigation system. We carefully consider every
> feedback email we receive and appreciate your suggestions.
>
> Thank you very much for your feedback, and we hope that you continue to
> enjoy using PayPal!
>
> Please let me know if you need further assistance.
>
> Sincerely,
> Tom
> PayPal Global Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> Hello Grainne
>
> Yesterday I received the following email which you may not have
> received.
> In it your bosses explain what they are up to and how they have deceived
> you.
> This has been the cause of friction between me and your department.
> Please read it.
> Thay also asked me to comment on your performance.
> Your performance has been excellent.
> The information you have provided has been rubbish
> because that is what you were told to say.
>
> "Dear John Black,
>
> Thank you for contacting PayPal.
>
> Your account was limited due to suspected unauthorized activity when
> someone tried to log on to your account from a country where PayPal does
> not offer service.  Establishing our service in each new country
> involves
> complex changes due to different regulations in each of these countries.
> In order to safeguard your financial information from possible
> unauthorized
> access, an automatic limitation was placed on your account.  In order to
> establish your identity and by default the ownership of the account, you
> were asked to fax certain documents that only the owner of the PayPal
> account would have access to.
>
> Unfortunately, your account access limitation cannot be lifted at this
> time.  Please fax us the information below so we may review your account
> further:
>
> 1. Copy of your monthly printed statement for the credit card ending in
> 9001.(The statement must show your name, address and account number
> exactly
> as they appear in your PayPal account)
> 2. Copy of your printed monthly statement for any bank account.(The
> statement must show your name, address and account number exactly as
> they
> appear in your PayPal account)
>
> You must use the cover page provided by PayPal. The cover page contains
> information specific to you and this access limitation, and using it
> ensures that your documents are handled in a timely manner. To print the
> cover page, go to:
>
> https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax
>
> Sincerely,
> Jon
> PayPal Account Review Department
>
>
> Please do not reply to this email. Post sent to this address will not be
> received and therefore, not answered. For assistance, log in to your
> PayPal
> account and click the "Help" link in the footer of any page. If your
> inquiry is regarding a claim, log in to your PayPal account and click
> the
> pink Service Centre link."
>
> and email number 2:-
>
> "Dear john black,
>
> On 01/20/04 I replied to the email message you sent regarding your
> PayPal
> account.
>  As part of PayPal's commitment to excellence, I want to make sure I met
> your
> needs in my response.  Would you please take a minute to answer a few
> questions
> to let me know how I did?
>
>
> http://ebay.benchmarkportal.com/paypal/survey.taf?survey_id=453&user_id=
> 20014137343
>
> To respond to our survey, please click on the web address above.  If
> that
> does
> not work, please cut and paste the entire web address into the address
> field
> of our browser.  NOTE: Please respond within five days so that you can
> provide
> timely feedback to me, Grainne.  AFTER 5 DAYS, THIS INVITATION WILL
> EXPIRE.
>
> Thank you for your help!
>
> PayPal Customer Support
>
>  ** An important note from the survey vendor **
>
> In order to process your survey, we must collect personal information
> from
> you
> that are protected by worldwide data protection laws. BenchmarkPortal
> and
> its
> international group of partners are committed to compliance with all
> laws.
> We
> have taken the necessary steps to ensure that we meet the obligations
> required
> by country-specific legislation and the EU Directive on Personal Data
> Privacy.
> By providing your Authorisation below, you are allowing us to collect,
> process,
>  access, and/or transport your data to a worldwide website located in
> Santa
> Maria
> USA. This website will be accessible to selected Benchmark Portal's
> employees
> worldwide and our client PayPal.
>
> All individuals with access rights have been educated on data privacy
> laws
> and
> the use of personal data, and have signed Confidential Non-Disclosure
> Statements
> holding them accountable for compliance.
>
> Your data will be used for the purpose of personalising our content
> delivery
> and services to meet your individual needs based on the information
> provided
> on our surveys. Our customised approach of providing focused information
> based
> on the personal data you provide, will be embraced by BenchmarkPortal
> and
> our
> client PayPal.
>
> Benchmark Portal will not supply your data to any third party without
> your
> explicit
> Authorisation.
>
> A copy of our Privacy Principles is available for your review. For
> further
> information
> regarding our detailed Global Data Protection Policy, please
> click here: http://ebay.benchmarkportal.com/bmp_survey_priv.pdf .
>
> For further information on PayPal's Privacy Policy, click here:
>
> http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outs
> ide
>
> If you want to be excluded from future surveys and survey
> correspondence,
> please
> click below:
>
> http://ebay.benchmarkportal.com/paypal/opt_out.taf?id=20014137343&client
> =paypal"
>
>
>
> There is one further matter that you might be able to help me with.
>
> As stated above:-
>
> "Your account was limited due to suspected unauthorized activity when
> someone tried to log on to your account from a country where PayPal does
> not offer service.  Establishing our service in each new country
> involves
> complex changes due to different regulations in each of these countries.
> In order to safeguard your financial information from possible
> unauthorized
> access, an automatic limitation was placed on your account. "
>
> Yet paypal have managed to circumvent the regulations of Thailand and
> take
> US$1.95
> from my Barclaycard account knowing that the data came from suspected
> unauthorised activity.
> This has happened twice.
> Please could you again circumvent the regulations of Thailand and refund
> US$3.90 which
> has been taken from my Barclaycard in response to a suspected
> unauthorised
> activity.
> i.e. access to my Paypal account from Thailand.
> My account has never been unblocked.
> I have never been able to make a payment for a purchase on Ebay
> which is why I started this process.
>
> Best wishes
> John
>
>
>
>
> ----- Original Message ----- 
> From: 
> To: "john black" 
> Sent: Tuesday, January 20, 2004 5:45 PM
> Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
> (KMM14115899I25010L0KM)
>
>
> > Dear John Black,
> >
> > Thank you for taking the time to write to us with your concerns. I am
> > happy to assist you further.
> > In order to lift the limitation we require you to fax us in a recent
> > statement for any bank account and a recent statement for any credit
> > card connected to your Paypal account.
> >
> > Please follow the instructions below to locate the fax cover sheet.
> The
> > fax number is 08707303194.
> >
> >    1.  Click the fax documentation link on the Limited Account Access
> > Details page
> >
> >    2.  Click on the 'Continue to Fax Cover Sheet'
> >
> >    3.  Fill in the necessary information, print out the cover sheet
> and
> > fax it with your other documents. We will send an email to confirm
> that
> > we received your documents as soon as the fax enters our system
> >
> > Please ensure that your faxed documents are valid and legible. As
> > always, any personally identifying information that you submit to
> PayPal
> > will remain secure and will never be transmitted to any third party.
> >
> > If you have any further queries, you can contact us via email or by
> > calling on 0870-730-7191.
> >
> > Sincerely,
> > Grainne
> > PayPal Resolution Services
> > PayPal, an eBay Company
> >
> > Original Message Follows:
> > ------------------------
> > Form Message
> > customer subject: johndevblack@onwardoverland.com
> > customer message: Message: 'hi
> >
> > johndevblack@onwardoverland.com is a valid email
> > i do authorise it
> > why are you such a pig headed stuborn unhelpful organisation?
> > i have already done all that you ask
> > yet you continue to block my account
> > despite assurances from your staff that everything is ok
> > your fax machine is broken as usual
> > and when it is not you forget to put any paper in it
> > i have already done all of your security procedures
> > yet now you say that i have not
> > i am tired of the number of times i have composed emails similar to
> this
> > one
> >
> > john'
> >
> >
> >
> >
> >
>

Hello Grainne

Yesterday I received the following email which you may not have received.
In it your bosses explain what they are up to and how they have deceived
you.
This has been the cause of friction between me and your department.
Please read it.
Thay also asked me to comment on your performance.
Your performance has been excellent.
The information you have provided has been rubbish
because that is what you were told to say.

"Dear John Black,

Thank you for contacting PayPal.

Your account was limited due to suspected unauthorized activity when
someone tried to log on to your account from a country where PayPal does
not offer service.  Establishing our service in each new country involves
complex changes due to different regulations in each of these countries.
In order to safeguard your financial information from possible unauthorized
access, an automatic limitation was placed on your account.  In order to
establish your identity and by default the ownership of the account, you
were asked to fax certain documents that only the owner of the PayPal
account would have access to.

Unfortunately, your account access limitation cannot be lifted at this
time.  Please fax us the information below so we may review your account
further:

1. Copy of your monthly printed statement for the credit card ending in
9001.(The statement must show your name, address and account number exactly
as they appear in your PayPal account)
2. Copy of your printed monthly statement for any bank account.(The
statement must show your name, address and account number exactly as they
appear in your PayPal account)

You must use the cover page provided by PayPal. The cover page contains
information specific to you and this access limitation, and using it
ensures that your documents are handled in a timely manner. To print the
cover page, go to:

https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax

Sincerely,
Jon
PayPal Account Review Department


Please do not reply to this email. Post sent to this address will not be
received and therefore, not answered. For assistance, log in to your PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding a claim, log in to your PayPal account and click the
pink Service Centre link."

and email number 2:-

"Dear john black,

On 01/20/04 I replied to the email message you sent regarding your PayPal
account.
 As part of PayPal's commitment to excellence, I want to make sure I met
your
needs in my response.  Would you please take a minute to answer a few
questions
to let me know how I did?

http://ebay.benchmarkportal.com/paypal/survey.taf?survey_id=453&user_id=20014137343

To respond to our survey, please click on the web address above.  If that
does
not work, please cut and paste the entire web address into the address field
of our browser.  NOTE: Please respond within five days so that you can
provide
timely feedback to me, Grainne.  AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.

Thank you for your help!

PayPal Customer Support

 ** An important note from the survey vendor **

In order to process your survey, we must collect personal information from
you
that are protected by worldwide data protection laws. BenchmarkPortal and
its
international group of partners are committed to compliance with all laws.
We
have taken the necessary steps to ensure that we meet the obligations
required
by country-specific legislation and the EU Directive on Personal Data
Privacy.
By providing your Authorisation below, you are allowing us to collect,
process,
 access, and/or transport your data to a worldwide website located in Santa
Maria
USA. This website will be accessible to selected Benchmark Portal's
employees
worldwide and our client PayPal.

All individuals with access rights have been educated on data privacy laws
and
the use of personal data, and have signed Confidential Non-Disclosure
Statements
holding them accountable for compliance.

Your data will be used for the purpose of personalising our content delivery
and services to meet your individual needs based on the information provided
on our surveys. Our customised approach of providing focused information
based
on the personal data you provide, will be embraced by BenchmarkPortal and
our
client PayPal.

Benchmark Portal will not supply your data to any third party without your
explicit
Authorisation.

A copy of our Privacy Principles is available for your review. For further
information
regarding our detailed Global Data Protection Policy, please
click here: http://ebay.benchmarkportal.com/bmp_survey_priv.pdf .

For further information on PayPal's Privacy Policy, click here:
http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside

If you want to be excluded from future surveys and survey correspondence,
please
click below:
http://ebay.benchmarkportal.com/paypal/opt_out.taf?id=20014137343&client=paypal"



There is one further matter that you might be able to help me with.

As stated above:-

"Your account was limited due to suspected unauthorized activity when
someone tried to log on to your account from a country where PayPal does
not offer service.  Establishing our service in each new country involves
complex changes due to different regulations in each of these countries.
In order to safeguard your financial information from possible unauthorized
access, an automatic limitation was placed on your account. "

Yet paypal have managed to circumvent the regulations of Thailand and take
US$1.95
from my Barclaycard account knowing that the data came from suspected
unauthorised activity.
This has happened twice.
Please could you again circumvent the regulations of Thailand and refund
US$3.90 which
has been taken from my Barclaycard in response to a suspected unauthorised
activity.
i.e. access to my Paypal account from Thailand.
My account has never been unblocked.
I have never been able to make a payment for a purchase on Ebay
which is why I started this process.

Best wishes
John




----- Original Message ----- 
From: 
To: "john black" 
Sent: Tuesday, January 20, 2004 5:45 PM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14115899I25010L0KM)


> Dear John Black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
> In order to lift the limitation we require you to fax us in a recent
> statement for any bank account and a recent statement for any credit
> card connected to your Paypal account.
>
> Please follow the instructions below to locate the fax cover sheet. The
> fax number is 08707303194.
>
>    1.  Click the fax documentation link on the Limited Account Access
> Details page
>
>    2.  Click on the 'Continue to Fax Cover Sheet'
>
>    3.  Fill in the necessary information, print out the cover sheet and
> fax it with your other documents. We will send an email to confirm that
> we received your documents as soon as the fax enters our system
>
> Please ensure that your faxed documents are valid and legible. As
> always, any personally identifying information that you submit to PayPal
> will remain secure and will never be transmitted to any third party.
>
> If you have any further queries, you can contact us via email or by
> calling on 0870-730-7191.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: johndevblack@onwardoverland.com
> customer message: Message: 'hi
>
> johndevblack@onwardoverland.com is a valid email
> i do authorise it
> why are you such a pig headed stuborn unhelpful organisation?
> i have already done all that you ask
> yet you continue to block my account
> despite assurances from your staff that everything is ok
> your fax machine is broken as usual
> and when it is not you forget to put any paper in it
> i have already done all of your security procedures
> yet now you say that i have not
> i am tired of the number of times i have composed emails similar to this
> one
>
> john'
>
>
>
>
>

hi

thank you for your kind email
I spend most of my time in Thailand
I am English
I have an English address
I tried to log into my account from Thailand
there is nothing very suspicious about that
I can establish my identity
but then the problem will remain
you will not allow me to access my account from Thailand
nobody else seems to mind
i.e.. bank account, credit card etc only you
so is there any point in my contacting you further
I thank you for taking the time to explain the problem to me
up to this point I have been lead around in circles

best wishes
john

----- Original Message ----- 
From: 
To: 
Sent: Thursday, January 22, 2004 4:20 PM
Subject: Request for additional information on case PP-030-171-539


> Dear John Black,
>
> Thank you for contacting PayPal.
>
> Your account was limited due to suspected unauthorized activity when
> someone tried to log on to your account from a country where PayPal does
> not offer service.  Establishing our service in each new country involves
> complex changes due to different regulations in each of these countries.
> In order to safeguard your financial information from possible
unauthorized
> access, an automatic limitation was placed on your account.  In order to
> establish your identity and by default the ownership of the account, you
> were asked to fax certain documents that only the owner of the PayPal
> account would have access to.
>
> Unfortunately, your account access limitation cannot be lifted at this
> time.  Please fax us the information below so we may review your account
> further:
>
> 1. Copy of your monthly printed statement for the credit card ending in
> 9001.(The statement must show your name, address and account number
exactly
> as they appear in your PayPal account)
> 2. Copy of your printed monthly statement for any bank account.(The
> statement must show your name, address and account number exactly as they
> appear in your PayPal account)
>
> You must use the cover page provided by PayPal. The cover page contains
> information specific to you and this access limitation, and using it
> ensures that your documents are handled in a timely manner. To print the
> cover page, go to:
>
> https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax
>
> Sincerely,
> Jon
> PayPal Account Review Department
>
>
> Please do not reply to this email. Post sent to this address will not be
> received and therefore, not answered. For assistance, log in to your
PayPal
> account and click the "Help" link in the footer of any page. If your
> inquiry is regarding a claim, log in to your PayPal account and click the
> pink Service Centre link.

hello Erik

thank you for your email

it is no longer a question of frustration
it has gone beyond that
and your tongue in cheek emails do nothing to pacify me

I have already told you that I will send you the fax but that it will take 2
weeks
and that I do so only to clear my good name

in the meantime I am concerned about being lied to and deceived
you are soliciting sensitive financial information from me
and not for the purposes which you state
I already have hard copy from you that if I send you the information you
request
you will unblock my account
yet now I hear that if I fax you the information you will start the appeals
procedure
I am not yet charged with any offence about which I need to appeal

you at liberty to offer or refuse your services to whoever you wish
and you do not need to state the reason

you are not at liberty to lie to me and to deceive
I am particularly worried that I have given you sensitive financial
information
which you pretend not to have received

I have contacted my bank first direct to see what further steps can be taken
against your operation
I am about to contact my credit card company Barclaycard to see what steps
they can take

I shall be contacting the data protection agency to make a complaint about
your operation
you are collecting information about me and storing it on a computer system
and not for the purpose for which it was provided
I wish to see a copy of that information

I do not wish to have my good name and financial reputation damaged
by an operation like yours

as a last resort I shall be contacting the police
you are operating like a shady bucket shop
and I am worried about the safety of the sensitive financial information
which you are holding about me

I have today posted a cheque to my payee
all went very well

john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Wednesday, January 21, 2004 2:49 PM
Subject: Re: Re: GettingStarted:Verified/Unverified:11:110
(KMM41243536V26452L0KM)


Dear John Black,

Thank you for contacting PayPal.

We apologize for any frustration you are feeling.

Limited Account Access means that access to sensitive account features
will be temporarily limited until the required steps to restore your
account access have been completed.

  �  Once you have completed all of the steps, the Account Review
Department will review your account and contact you if any additional
information is needed to resolve the issue

  �  For specific information on why your account access was limited,
click https://www.paypal.com/wf/f=ra_default or copy and paste the
entire link into the address bar

If you have any further questions, please feel free to contact us
again.

Sincerely,
Erik
Protection Services Department
PayPal, an eBay Company

Original Message Follows:
------------------------
hi

well we are now 6 months on and no nearer a solution
can you please give me a clue what you are up to
or if you are unable to do that could you please say that
at least could you please say something

all I get is frequent demands for information
but you never unlock my account
and when you tell me that the account is unlocked
it is not

now you are again requesting that I fax you my most personal financial
details
last time your fax machine was broken
and it had no paper
after receipt which took many weeks
you told me my account was unlocked
but it was not

I have never been able to use your service
I have never received an explanation

could you please look into this matter again

best wishes
john

----- Original Message -----
From: 
To: "john black" 
Sent: Monday, June 23, 2003 11:03 AM
Subject: Re: GettingStarted:Verified/Unverified:11:110
(KMM31536266V40445L0KM)


Dear John Black,

Thank you for contacting PayPal.

Our records indicate that your PayPal account access is currently
limited.

Limited account access temporarily limits sensitive account features
until the certain steps have been completed. Once you have completed
all of the steps, the Account Review Department will review your
account and contact you if any additional information is needed to
resolve the issue.

We cannot proceed with the appeal process until you log in and complete
the steps as outlined. Click https://www.paypal.com/wf/f=ra_default or
copy and paste the entire link into the address bar. Please complete
the steps as outlined to restore your access as soon as possible.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Rocco
PayPal Account Review Department

Original Message Follows:
------------------------
Form Message
customer subject: money management
customer message: Message: 'hi

i find the whole tone of your web site to be tongue in cheek
i have been unable to use your service for months
you provide no sensible help service whatever
yet you continue to blow your own trumpet
and tell us how good you are
you do not even have the courtesy to reply to my so far
very polite emails

wake up wake up
is there anybody there?

why are you blocking all of my payments

simply unblocking is not a solution

i know what you are doing
but i do not know why you are doing it

who are you?
what are you doing?
and why are you doing it?

JOHN'



hi

thank you for your email

yes I am frequently out of the country
in fact while I have a UK address
I spend most of my time in Thailand
you do not know this because you have never asked me
it is a bit obvious when I give a telephone number with a +66 prefix is it
not

can you now reassure me that if I send you this fax
you will not block my account
or if you do block my account
you do so knowingly and not in the misleading fashion as in the past
i.e.. you tell me that it is not blocked when in fact it is

I look forward to further reassurance on this point

I have sent you a fax in the past with the same information that you are
requesting
and like I said it got me nowhere

do you require this fax every year?

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Wednesday, January 21, 2004 12:08 AM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14137343I25010L0KM)


> Dear John Black,
>
> Thank you for contacting PayPal.
>
> In response to your query, we have received no faxed documents as yet
> from you.
> The following are two numbers that you can fax the information requested
> of you to:
> 0014025375731 or 08707303194. You will need to mark it for the attention
> of the Account Review department.
> It was flagged by our internal security system for further verification,
> we c can you advise whether you travel on business or are out of the
> country frequently?
>
> If you wish to get this restriction lifted, we will require the
> documentation requested.
>
> If you have any further questions, please feel free to contact us again.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> hi
>
> thank you for your email
> are you aware that I already did this 6 months ago?
> are you aware that it made no difference at all?
> my account remained blocked
> are you aware that you could find no explanation for this?
>
> did you know that your fax machine was continually broken?
> did you know that your fax machine was continually out of paper?
>
> please advise me why I should try this procedure again?
>
> are you aware of the number of emails I have sent to your department
> about
> this?
>
> you see I no longer believe a word of what you are saying
> I do believe that you are saying it in good faith
>
> what can you do to restore my confidence in the process?
>
> or is some member of your staff just playing with me for their own
> amusement.?
>
> best wishes
> john
>
> ----- Original Message ----- 
> From: 
> To: "john black" 
> Sent: Tuesday, January 20, 2004 5:45 PM
> Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
> (KMM14115899I25010L0KM)
>
>
> > Dear John Black,
> >
> > Thank you for taking the time to write to us with your concerns. I am
> > happy to assist you further.
> > In order to lift the limitation we require you to fax us in a recent
> > statement for any bank account and a recent statement for any credit
> > card connected to your Paypal account.
> >
> > Please follow the instructions below to locate the fax cover sheet.
> The
> > fax number is 08707303194.
> >
> >    1.  Click the fax documentation link on the Limited Account Access
> > Details page
> >
> >    2.  Click on the 'Continue to Fax Cover Sheet'
> >
> >    3.  Fill in the necessary information, print out the cover sheet
> and
> > fax it with your other documents. We will send an email to confirm
> that
> > we received your documents as soon as the fax enters our system
> >
> > Please ensure that your faxed documents are valid and legible. As
> > always, any personally identifying information that you submit to
> PayPal
> > will remain secure and will never be transmitted to any third party.
> >
> > If you have any further queries, you can contact us via email or by
> > calling on 0870-730-7191.
> >
> > Sincerely,
> > Grainne
> > PayPal Resolution Services
> > PayPal, an eBay Company
> >
> > Original Message Follows:
> > ------------------------
> > Form Message
> > customer subject: johndevblack@onwardoverland.com
> > customer message: Message: 'hi
> >
> > johndevblack@onwardoverland.com is a valid email
> > i do authorise it
> > why are you such a pig headed stuborn unhelpful organisation?
> > i have already done all that you ask
> > yet you continue to block my account
> > despite assurances from your staff that everything is ok
> > your fax machine is broken as usual
> > and when it is not you forget to put any paper in it
> > i have already done all of your security procedures
> > yet now you say that i have not
> > i am tired of the number of times i have composed emails similar to
> this
> > one
> >
> > john'
> >
> >
> >
> >
> >
>

hi

thank you for your email
are you aware that I already did this 6 months ago?
are you aware that it made no difference at all?
my account remained blocked
are you aware that you could find no explanation for this?

did you know that your fax machine was continually broken?
did you know that your fax machine was continually out of paper?

please advise me why I should try this procedure again?

are you aware of the number of emails I have sent to your department about
this?

you see I no longer believe a word of what you are saying
I do believe that you are saying it in good faith

what can you do to restore my confidence in the process?

or is some member of your staff just playing with me for their own
amusement.?

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Tuesday, January 20, 2004 5:45 PM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14115899I25010L0KM)


> Dear John Black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
> In order to lift the limitation we require you to fax us in a recent
> statement for any bank account and a recent statement for any credit
> card connected to your Paypal account.
>
> Please follow the instructions below to locate the fax cover sheet. The
> fax number is 08707303194.
>
>    1.  Click the fax documentation link on the Limited Account Access
> Details page
>
>    2.  Click on the 'Continue to Fax Cover Sheet'
>
>    3.  Fill in the necessary information, print out the cover sheet and
> fax it with your other documents. We will send an email to confirm that
> we received your documents as soon as the fax enters our system
>
> Please ensure that your faxed documents are valid and legible. As
> always, any personally identifying information that you submit to PayPal
> will remain secure and will never be transmitted to any third party.
>
> If you have any further queries, you can contact us via email or by
> calling on 0870-730-7191.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: johndevblack@onwardoverland.com
> customer message: Message: 'hi
>
> johndevblack@onwardoverland.com is a valid email
> i do authorise it
> why are you such a pig headed stuborn unhelpful organisation?
> i have already done all that you ask
> yet you continue to block my account
> despite assurances from your staff that everything is ok
> your fax machine is broken as usual
> and when it is not you forget to put any paper in it
> i have already done all of your security procedures
> yet now you say that i have not
> i am tired of the number of times i have composed emails similar to this
> one
>
> john'
>
>
>
>
>

hi

well we are now 6 months on and no nearer a solution
can you please give me a clue what you are up to
or if you are unable to do that could you please say that
at least could you please say something

all I get is frequent demands for information
but you never unlock my account
and when you tell me that the account is unlocked
it is not

now you are again requesting that I fax you my most personal financial
details
last time your fax machine was broken
and it had no paper
after receipt which took many weeks
you told me my account was unlocked
but it was not

I have never been able to use your service
I have never received an explanation

could you please look into this matter again

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Monday, June 23, 2003 11:03 AM
Subject: Re: GettingStarted:Verified/Unverified:11:110
(KMM31536266V40445L0KM)


Dear John Black,

Thank you for contacting PayPal.

Our records indicate that your PayPal account access is currently
limited.

Limited account access temporarily limits sensitive account features
until the certain steps have been completed. Once you have completed
all of the steps, the Account Review Department will review your
account and contact you if any additional information is needed to
resolve the issue.

We cannot proceed with the appeal process until you log in and complete
the steps as outlined. Click https://www.paypal.com/wf/f=ra_default or
copy and paste the entire link into the address bar. Please complete
the steps as outlined to restore your access as soon as possible.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Rocco
PayPal Account Review Department

Original Message Follows:
------------------------
Form Message
customer subject: money management
customer message: Message: 'hi

i find the whole tone of your web site to be tongue in cheek
i have been unable to use your service for months
you provide no sensible help service whatever
yet you continue to blow your own trumpet
and tell us how good you are
you do not even have the courtesy to reply to my so far
very polite emails

wake up wake up
is there anybody there?

why are you blocking all of my payments

simply unblocking is not a solution

i know what you are doing
but i do not know why you are doing it

who are you?
what are you doing?
and why are you doing it?

JOHN'



hi

I do not believe a word of what you are saying
I do not believe that you believe in it either
we have had this sort of acrimonious exchange for the last year
I have never been able to pay any money to anybody ever!!!

"Recently, our Account Review Team identified some unusual activity in your
account."
you have never even looked at my account
there has never been any activity in my account!!!
I have never been able to do anything at all

do you really want me to waste my time again
by faxing you again
on your broken fax machine
which has no paper in it?

and if I do so do you expect me to believe that you will activate my
account?

could I respectfully request that you check your procedures
for you are clearly very much adrift on this one

john


----- Original Message ----- 
From: 
To: 
Sent: Monday, January 19, 2004 8:52 PM
Subject: Notification of PayPal Limited Account Access


> Dear john black,
>
> PayPal is committed to maintaining a safe environment for its community of
> buyers and sellers. To protect the security of your account, we employ the
> most advanced security systems in the world and regularly screen our
system
> for unusual activity.
>
> Recently, our Account Review Team identified some unusual activity in your
> account. In accordance with Per PayPal's User Agreement, we have limited
> access to your account until this issue has been resolved. This is a fraud
> prevention measure meant to ensure that your account is not compromised.
>
> In order to secure your account and quickly restore full access, we
require
> some specific information from you.  Please log in to your account for
more
> information.
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> We encourage you to remove the restriction on your account as soon as
> possible. Maintaining a restricted account for an extended period of time
> may result in additional limitations or eventual account closure.
>
> Thank you for your prompt attention to this matter. Please understand that
> this is a security measure meant to help protect you and your account. We
> apologize for any inconvenience.
>
> Yours sincerely,
> The PayPal Team
>
>
> ------------------------------------------------------------------
>
> Please do not reply to this email. Anything you send to this address
cannot
> be answered. For assistance, please visit the link below. All the
> information necessary to restore your account access is available at:
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> ------------------------------------------------------------------
>
>
> PayPal Email ID PP151
>

hi
 
I have just written you a cheque
and put it in an envelope addressed to you
 
before sending it
I will again try to use paypal
they are a dreadful organisation
and I will write a book about my experiences with them..
poor service... lack of email help...... failure to send money...
unhelpful and rude staff...  etc etc
 
I would urge you to stop using their service
 
I managed a purchase on eBay using western union and it worked great
but you do not support western union
 
somehow I will pay you
 
best wishes
john
 
----- Original Message ----- 
From: johndevblack@yahoo.com 
To: sparkeysinging@tiscali.co.uk 
Cc: johndevblack@yahoo.com 
Sent: Monday, January 19, 2004 7:36 PM
Subject: I will be sending payment of �5.99 shortly for item #2781546199, Advertise Your Website On Your Car


Please note that this is a system generated email. Please do not reply to this email. If you have questions, please click the following link or paste it in your browser. http://pages.ebay.co.uk/help/basics/select-support.html 

I will be sending payment of �5.99 for my item.  
 
 
 
Dear sparkeysinging,  
 
I will be sending payment of �5.99 via Other shortly.  
 
hi my website is:- http://onwardoverland.com please note that there is no www i am legally bound to pay you i want to pay you i will pay you i would like to say more but this is where i came unstuck the last time i tried to make a purchase with ebay i am certain that paypal does not work despite what they say best wishes john  
 
 Item # Item Title Qty.  Price  
 2781546199 Advertise Your Website On Your Car 1  �4.99  
 
 
       
 Postage and packing: 
  �1.00   
 Postal insurance (not available):   --   
 Other discounts (-) or charges (+):
(seller discounts, services, etc.)   +�0.00   
  
  Total:   �5.99  
 
 
Please send to the following address:  
john black 
6 foundry street 
brighton, West Sussex BN14AT  
United Kingdom 
 
 
Thank you.  
 
frederick3001 

--------------------------------------------------------------------------------
Helpful links
Payment status - See the details for this purchase
Leave feedback - Tell us how the sale went
Contact information - Exchange contact details
My eBay - Track your buying and selling activity
eBay Help - Find answers to your questions
  Increase sales by offering a postage discount. Encourage your buyers by offering them a postage discount when they purchase more than one item. Specify a postage discount now. 
 
 

--------------------------------------------------------------------------------
 
eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information. eBay will never ask their users for personal information, such as bank accounts numbers, credit card numbers, pin numbers, passwords, or Social Security numbers in an email. For more information on how to protect your eBay password and your account, please visit User Account Protection. 
 
This eBay notice was sent to sparkeysinging@tiscali.co.uk based on your eBay account preferences and in accordance with our Privacy Policy. To change your notification preferences, please visit click here. If you would like to receive this email in text format, click here. 
 
Copyright c 2003 eBay Inc. All Rights Reserved. 
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. 
 
 
hi

I do not believe a word of what you are saying
I do not believe that you believe in it either
we have had this sort of acrimonious exchange for the last year
I have never been able to pay any money to anybody ever!!!

"Recently, our Account Review Team identified some unusual activity in your
account."
you have never even looked at my account
there has never been any activity in my account!!!
I have never been able to do anything at all

do you really want me to waste my time again
by faxing you again
on your broken fax machine
which has no paper in it?

and if I do so do you expect me to believe that you will activate my
account?

could I respectfully request that you check your procedures
for you are clearly very much adrift on this one

john


----- Original Message ----- 
From: 
To: 
Sent: Monday, January 19, 2004 8:52 PM
Subject: Notification of PayPal Limited Account Access


> Dear john black,
>
> PayPal is committed to maintaining a safe environment for its community of
> buyers and sellers. To protect the security of your account, we employ the
> most advanced security systems in the world and regularly screen our
system
> for unusual activity.
>
> Recently, our Account Review Team identified some unusual activity in your
> account. In accordance with Per PayPal's User Agreement, we have limited
> access to your account until this issue has been resolved. This is a fraud
> prevention measure meant to ensure that your account is not compromised.
>
> In order to secure your account and quickly restore full access, we
require
> some specific information from you.  Please log in to your account for
more
> information.
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> We encourage you to remove the restriction on your account as soon as
> possible. Maintaining a restricted account for an extended period of time
> may result in additional limitations or eventual account closure.
>
> Thank you for your prompt attention to this matter. Please understand that
> this is a security measure meant to help protect you and your account. We
> apologize for any inconvenience.
>
> Yours sincerely,
> The PayPal Team
>
>
> ------------------------------------------------------------------
>
> Please do not reply to this email. Anything you send to this address
cannot
> be answered. For assistance, please visit the link below. All the
> information necessary to restore your account access is available at:
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> ------------------------------------------------------------------
>
>
> PayPal Email ID PP151
>


hi
 
I have just written you a cheque
and put it in an envelope addressed to you
 
before sending it
I will again try to use paypal
they are a dreadful organisation
and I will write a book about my experiences with them..
poor service... lack of email help...... failure to send money...
unhelpful and rude staff...  etc etc
 
I would urge you to stop using their service
 
I managed a purchase on eBay using western union and it worked great
but you do not support western union
 
somehow I will pay you
 
best wishes
john
 
----- Original Message ----- 
From: johndevblack@yahoo.com 
To: sparkeysinging@tiscali.co.uk 
Cc: johndevblack@yahoo.com 
Sent: Monday, January 19, 2004 7:36 PM
Subject: I will be sending payment of �5.99 shortly for item #2781546199, Advertise Your Website On Your Car


Please note that this is a system generated email. Please do not reply to this email. If you have questions, please click the following link or paste it in your browser. http://pages.ebay.co.uk/help/basics/select-support.html 

I will be sending payment of �5.99 for my item.  
 
 
 
Dear sparkeysinging,  
 
I will be sending payment of �5.99 via Other shortly.  
 
hi my website is:- http://onwardoverland.com please note that there is no www i am legally bound to pay you i want to pay you i will pay you i would like to say more but this is where i came unstuck the last time i tried to make a purchase with ebay i am certain that paypal does not work despite what they say best wishes john  
 
 Item # Item Title Qty.  Price  
 2781546199 Advertise Your Website On Your Car 1  �4.99  
 
 
       
 Postage and packing: 
  �1.00   
 Postal insurance (not available):   --   
 Other discounts (-) or charges (+):
(seller discounts, services, etc.)   +�0.00   
  
  Total:   �5.99  
 
 
Please send to the following address:  
john black 
6 foundry street 
brighton, West Sussex BN14AT  
United Kingdom 
 
 
Thank you.  
 
frederick3001 

--------------------------------------------------------------------------------
Helpful links
Payment status - See the details for this purchase
Leave feedback - Tell us how the sale went
Contact information - Exchange contact details
My eBay - Track your buying and selling activity
eBay Help - Find answers to your questions
  Increase sales by offering a postage discount. Encourage your buyers by offering them a postage discount when they purchase more than one item. Specify a postage discount now. 
 
 

--------------------------------------------------------------------------------
 
eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information. eBay will never ask their users for personal information, such as bank accounts numbers, credit card numbers, pin numbers, passwords, or Social Security numbers in an email. For more information on how to protect your eBay password and your account, please visit User Account Protection. 
 
This eBay notice was sent to sparkeysinging@tiscali.co.uk based on your eBay account preferences and in accordance with our Privacy Policy. To change your notification preferences, please visit click here. If you would like to receive this email in text format, click here. 
 
Copyright c 2003 eBay Inc. All Rights Reserved. 
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. 
 
 



Dear john black,

This email was sent automatically by the PayPal server in response 
to your request to sign up for an account with this email address. 
This is done for your protection --- only you, the recipient of this email, 
can take the next step in the password recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the
link (or if you use AOL), copy and paste the link into the address bar of
your web browser.

https://www.paypal.com/fq/ac=AwCY0JAdgyRq7SnYD36ZIGo5n-PcgRpakCT08XxUe2VXPRcFDGdbfSwsnAPVOoE8bZi5H8UEXgDMSw&t=wa
 

The link will take you to our Verify Your Identity page. 

2. On the Verify Your Identity page, answer ONE of the questions, and 
click Submit.

3. Fill in the appropriate fields to reset your password and Security Questions,
and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/ewf/f=sa_pass



Thanks for using PayPal!

Please do not reply to this e-mail. Mail sent to this address cannot be 
answered. For assistance, log in to your PayPal account and choose the 
"Help" link in the footer of any page.
----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     

Dear john black,

The password for john black's PayPal account was changed
on June 18, 2003.

If you did not authorize this change, please contact us
immediately using the link below:

https://www.paypal.com/wf/f=ap_default

Thanks for using PayPal!

Note: When you log in to your PayPal account, be sure that the 
website's URL always begins with "https://www.paypal.com/". 
The "s" in "https" at the beginning of the URL means you are 
logging into a secure page.  If the URL does not begin with 
https, you are not on a PayPal page.  






Dear john black,


The security questions and answers for john black's PayPal
account were changed on June 18, 2003.

If you did not authorize this change, please contact us
immediately at 1-888-221-1161.

Thanks for using PayPal!

Note: When you log in to your PayPal account, be sure that the 
website's URL always begins with "https://www.paypal.com/". 
The "s" in "https" at the beginning of the URL means you are 
logging into a secure page.  If the URL does not begin with 
https, you are not on a PayPal page.  




Dear john black,

This email was sent automatically by the PayPal server in response 
to your request to sign up for an account with this email address. 
This is done for your protection --- only you, the recipient of this email, 
can take the next step in the password recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the
link (or if you use AOL), copy and paste the link into the address bar of
your web browser.

https://www.paypal.com/fq/ac=AwHOKfPC4HIV7sx8PAsVPw2TB3-hCen3CF8g9gMz5b8g6LlR1MsJR6VfVf9dKMQ0qlpIzh6IWOv2rw&t=wa
 

The link will take you to our Verify Your Identity page. 

2. On the Verify Your Identity page, answer ONE of the questions, and 
click Submit.

3. Fill in the appropriate fields to reset your password and Security Questions,
and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/ewf/f=sa_pass



Thanks for using PayPal!

Please do not reply to this e-mail. Mail sent to this address cannot be 
answered. For assistance, log in to your PayPal account and choose the 
"Help" link in the footer of any page.
----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     





Dear john black,

Congratulations! Your withdrawal limit has now been lifted, 
and you may withdraw unlimited funds from your PayPal 
account. Please keep in mind that the minimum withdrawal 
amount is $10.00, or the U.S. Dollar equivalent of $10.00 in 
the currency in which you make your withdrawal. For more 
information on minimum withdrawal amounts, please go to

http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/fees-withdrawal-outside

and click on the "minimum amount" link below the Fee table.



To withdraw funds, log in to your account and go to 
the "Withdraw" subtab of the "My Account" tab and 
follow the on-screen instructions.

Thank you for using PayPal,

The PayPal Team

----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     


Dear john black,

This email was sent automatically by the PayPal server in response
to your request to recover your password. This is done for your 
protection --- only you, the recipient of this email can take the next 
step in the password recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the
link (or if you use AOL), copy and paste the link into the address bar of
your web browser.

https://www.paypal.com/fq/ac=AwZjYGAp-hSGqBqcbIt3aXorhmaRdGaaqM6-daX0vSvQcYYcEzWoS1QZUy7rXPnLVfatYHSBl348CQ&t=pr
 

The link will take you to our Verify Your Identity page. 

2. On the Verify Your Identity page, answer ONE of the questions, and 
click Submit.

3. Fill in the appropriate fields to reset your password and Security Questions,
and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/ewf/f=sa_pass



Thanks for using PayPal!

Please do not reply to this e-mail. Mail sent to this address cannot be 
answered. For assistance, log in to your PayPal account and choose the 
"Help" link in the footer of any page.
----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     





Bidding/Buying > Paying the seller

Now that you have unblocked my ebay account please can you unblock my paypal account johndevblack@yahoo.com or give me a contact email address for paypal. It has been blocked for the last 5 months!
Paypal never reply to emails.
My credit card is good. I have contacted my visa provider.
How can I bid for anything if I cannot pay my vendor?
best wishes
JOHN
(FREDERICK3001)


Dear John Black,

Thank you for contacting PayPal.

Our records indicate that your PayPal account access is currently 
limited. 

Limited account access temporarily limits sensitive account features 
until the certain steps have been completed. Once you have completed 
all of the steps, the Account Review Department will review your 
account and contact you if any additional information is needed to 
resolve the issue.

We cannot proceed with the appeal process until you log in and complete 
the steps as outlined. Click https://www.paypal.com/wf/f=ra_default or 
copy and paste the entire link into the address bar. Please complete 
the steps as outlined to restore your access as soon as possible.

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Rocco
PayPal Account Review Department

Original Message Follows:
------------------------
Form Message
customer subject: money management
customer message: Message: 'hi

i find the whole tone of your web site to be tongue in cheek
i have been unable to use your service for months
you provide no sensible help service whatever
yet you continue to blow your own trumpet
and tell us how good you are
you do not even have the courtesy to reply to my so far
very polite emails

wake up wake up 
is there anybody there?

why are you blocking all of my payments

simply unblocking is not a solution

i know what you are doing
but i do not know why you are doing it

who are you?
what are you doing?
and why are you doing it?

JOHN'



hi

thank you for your kind email
but why must i wait 5 months for you to reply
all you wanted to know was my telephone numbers
which i have updated
i live in england and work in thailand
was this the problem?
i think that you owe me some answers
after the cavalier fashion in which you are treating
me
don't you
or maybe even an apology
not

"We cannot proceed with the appeal process .."

appeal against what?
and why were you refusing to answer my emails?

i want some answers please
i want some answers please

thanking you in anticipation of increased cooperation

with best wishes
john black

--- "webform@paypal.com"  wrote:
> Dear John Black,
> 
> Thank you for contacting PayPal.
> 
> Our records indicate that your PayPal account access
> is currently
> limited.
> 
> Limited account access temporarily limits sensitive
> account features
> until the certain steps have been completed. Once
> you have completed
> all of the steps, the Account Review Department will
> review your
> account and contact you if any additional
> information is needed to
> resolve the issue.
> 
> We cannot proceed with the appeal process until you
> log in and complete
> the steps as outlined. Click
> https://www.paypal.com/wf/f=ra_default or 
> copy and paste the entire link into the address bar.
> Please complete
> the steps as outlined to restore your access as soon
> as possible.
> 
> If you have any further questions, please feel free
> to contact us
> again.
> 
> Sincerely,
> Rocco
> PayPal Account Review Department
> 
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: money management
> customer message: Message: 'hi
> 
> i find the whole tone of your web site to be tongue
> in cheek
> i have been unable to use your service for months
> you provide no sensible help service whatever
> yet you continue to blow your own trumpet
> and tell us how good you are
> you do not even have the courtesy to reply to my so
> far
> very polite emails
> 
> wake up wake up
> is there anybody there?
> 
> why are you blocking all of my payments
> 
> simply unblocking is not a solution
> 
> i know what you are doing
> but i do not know why you are doing it
> 
> who are you?
> what are you doing?
> and why are you doing it?
> 
> JOHN'
> 
> 
> 
> 
> 


=====
best wishes JOHN BLACK
email: johndevblack@yahoo.com
alt email: jblack@space.net.au
web site: http://onwardoverland.com
previous web site: http://www.space.net.au/~jblack
alt web site: http://www.geocities.com/johndevblack
motor racing: http://www.devonrover.com

__________________________________
Do you Yahoo!?
SBC Yahoo! DSL - Now only $29.95 per month!
http://sbc.yahoo.com


Topics > New Users > About Feedback

could i please have the courtesy of a reply to this email.

best wishes
john


Thank you for using eBay's webform to write to us regarding this 
situation. In order to assist you as quickly as possible, we are 
providing you with an automated response to the question you have 
selected regarding feedback. While this is quite a long email, there is 
some valuable information on feedback that may immediately address your 
concerns. There's also information at the end of this email on what to 
do if you've received a comment you feel is undeserved.

HOW TO LEAVE FEEDBACK:

1. Click on the "site map" link found at the top of all eBay pages. 

2. Scroll down to "Leave Feedback on a member" located under the 
"Services" column, towards the bottom of the list.

3. When the "Leave Feedback about an eBay User" page opens, enter the 
information requested, and that's it! (You have 90 days from the end of 
the auction to leave feedback.)

Feedback is not mandatory and it can be left anytime after the auction 
has ended; but it's important to ensure you're satisfied with the 
completed transaction BEFORE you leave positive feedback. If you're not 
satisfied, we recommend you amicably try to work things out with your 
trading partner before leaving negative feedback. There is more 
information about leaving negative feedback towards the end of this 
email.

HOW FEEDBACK SCORES ARE CALCULATED:

For the most part, a positive comment will increase your feedback rating
by one, and a negative comment will decrease your rating by one. There 
is one exception. If you receive multiple comments by the same user, 
your overall score will not be affected - it would only count as one 
point towards your total score. This policy helps prevent a member from 
falsely inflating their feedback scores, and it prevents one member the 
ability to damage a feedback profile by leaving multiple negative 
comments. In general, having this policy makes the feedback tool more 
reliable as each feedback point is earned from a different member's 
experience.

UNREGISTERED USERS AND FEEDBACK:

If your trading partner has recently become an unregistered user, you 
will be unable to leave feedback. However, if the member's registration 
is re-activated within 90 days of the auction's end, the item will be 
listed in your pending feedback file and you will be able to leave your 
comment at that time. If you haven't completed the sale with the member 
that's now unregistered, we suggest that you not complete the sale but 
that decision is at your discretion.

INCOMPLETE TRANSACTIONS AND FEEDBACK:

If your trading partner has not completed the transaction, although eBay
recommends that you leave the appropriate feedback, whether you decide 
to leave feedback is up to you. If you're a seller and your buyer is not
going to complete the transaction, you can go through the non-paying 
bidder / final value fee credit process before leaving feedback. This 
process may allow you to work things out with your buyer and could 
result in positive feedback. To start this process, please use the 
following link:

 http://pages.ebay.com/help/sell/bidders_overview.html 

REMOVING OR EDITING FEEDBACK COMMENTS:

The feedback you give is permanent. Feedback cannot be edited and in 
most circumstances, it cannot be removed. Because you can't edit a 
response, if there's something you want to change then you may consider 
leaving a follow-up feedback comment by following the steps below:

1. Click the "Services" button at the top of any eBay page.
2. Click the "feedback forum" link that will appear below the Services 
button.
3. On the "Feedback Forum" page, scroll down and click the link "Review 
and follow up on feedback you have left about others."
4. Next, select the number of feedback comments you want to review and 
click "View Feedback."
5. On the following page, click the "Follow-up" link to the right of any
comment for which you want to leave a follow up.

If you feel that a feedback comment should be removed, you will need to 
contact our Rules and Safety department with the link below. That link 
will take you to eBay's feedback removal policy. After reviewing that 
information, there will be an option to contact Rules and Safety for 
further investigation. 

 http://pages.ebay.com/help/policies/feedback-removal.html 

LEAVING NEGATIVE FEEDBACK

Some retaliatory feedback is a result of a misunderstanding between a 
buyer and seller so it's important to make sure you've tried to clear 
things up before leaving negative feedback. Please remember that eBay 
cannot prevent someone from retaliating when you leave a negative 
feedback comment. Fear of retaliatory feedback is an understandable 
concern. However, the feedback system is set up in such a way that 
retaliatory comments are easily apparent. When a potential trading 
partner sees that you have a large number of positive comments mixed in 
with a negative comment or two, the positive comments will always 
outweigh a negative comment.

If you're a buyer and you've sent money but haven't received the 
expected item and want to leave negative feedback, please let our Rules 
and Safety department know so we can investigate the situation further. 
You can read more about our policies and contact our Trust & Saftey 
Department by clicking the link below:

 http://pages.ebay.com/help/policies/transaction-non-performance.html  

As always, our goal is to help you with your questions as quickly and 
accurately as possible. If you still have unresolved questions, please 
reply directly to this email and we will gladly assist.
  
We value your business and thank you for using eBay. 

Regards,

eBay Customer Support Department


++++++++++++++++++++++++++++++++++

eTip! 
Need help fast? Visit our NEW interactive Help pages to get instant 
answers to our most frequently asked questions, as well as a wealth of 
information about all things eBay!  Click on "Help" in the menu at the 
top of any eBay page.

eNews! 
The eBay Announcement Boards contain the latest information regarding 
eBay features, system status, and special promotions: 

 http://www2.ebay.com/aw/announce.shtml 

 http://www2.ebay.com/aw/marketing.shtml





Original Message Follows:
------------------------

Form Message %12200% 012503
Subject: FB%N00103 About Feedback #UK
Item: 
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message: 
Topics > New Users > About Feedback

could i please have the courtesy of a reply to this email.

best wishes
john




Topics > Buyer Guide > Payment

hi

i am unable to pay rag011 the agreed price of US$21.50 on the grounds that you state that he is suspicious.
I have no reason to think this.
Could you please send me further information.

best wishes
john
(frederick3001)

Thank you for writing to eBay Customer Support! 

Your question is very important to us and will be treated with our full 
attention and respect for your needs. If you have received this 
autoresponse, your email has been received, and it is not necessary for 
you to resend it. Thanks for your cooperation and assistance!

We understand the need to get your question answered quickly, and to 
that end, we strive to respond to you within 24 to 36 hours of receiving
your email, however, there may be times when it may take up to 72 hours 
to receive a response.


eTip! 
Need help fast? Visit our NEW interactive Help pages to get instant 
answers to our most frequently asked questions, as well as a wealth of 
information about all things eBay!  Click on "Help" in the menu at the 
top of any eBay page, or go directly here:

http://pages.ebay.com/help/index.html

eNews! 
The eBay Announcement Boards contain the latest information regarding 
eBay features, system status, and special promotions: 

http://www2.ebay.com/aw/announce.shtml 

http://www2.ebay.com/aw/marketing.shtml

IMPORTANT NOTE:  Please do not respond to this email.  Any email sent as
a response to this Acknowledgement will not reach us.  Should you have 
another question or would like to send us additional information, please
contact us by using our online Contact Customer Support page found at:
 
http://pages.ebay.com/help/basics/select-support.html

eBay Customer Support


Bidding/Buying > Paying the seller

hello ebay

i am still trying to pay US$21.50
to rag011, my supplier.
Please can you tell me what is the problem?

best wishes
john


Dear John Black,

Thank you for contacting PayPal.

PayPal Customer Service can be reached via secure webform. If you are 
able to log into your account, please contact us using the webform at 
https://www.paypal.com/wf/f=default

If you are unable to log into your account, please contact us using the 
webform at https://www.paypal.com/ewf/f=default

You may contact us by telephone at 1-402-935-7733. Our hours are 6 A.M. 
through 12:00 midnight, CST, 7 days a week.   

Send mail to: 
PayPal 
P.O. Box 45950
Omaha, NE 68145 

To locate the phone number on the PayPal website, please follow these   
steps:  
 
  1.  Log in to account at https://www.paypal.com/ by entering your 
email address and password in the Member Log in box

  2.  Click 'Help' link in the upper-right hand corner of the page 

  3.  Click 'Contact Us' link below the help center categories 

  4.  Click 'Service Center' link in the section titled, 'Phone'

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Jay
PayPal Customer Service






Original Message Follows:
------------------------
hi

thank you for your kind email
but why must i wait 5 months for you to reply
all you wanted to know was my telephone numbers
which i have updated
i live in england and work in thailand
was this the problem?
i think that you owe me some answers
after the cavalier fashion in which you are treating
me
don't you
or maybe even an apology
not

"We cannot proceed with the appeal process .."

appeal against what?
and why were you refusing to answer my emails?

i want some answers please
i want some answers please

thanking you in anticipation of increased cooperation

with best wishes
john black

--- "webform@paypal.com"  wrote:
> Dear John Black,
> 
> Thank you for contacting PayPal.
> 
> Our records indicate that your PayPal account access
> is currently
> limited.
> 
> Limited account access temporarily limits sensitive
> account features
> until the certain steps have been completed. Once
> you have completed
> all of the steps, the Account Review Department will
> review your
> account and contact you if any additional
> information is needed to
> resolve the issue.
> 
> We cannot proceed with the appeal process until you
> log in and complete
> the steps as outlined. Click
> https://www.paypal.com/wf/f=ra_default or 
> copy and paste the entire link into the address bar.
> Please complete
> the steps as outlined to restore your access as soon
> as possible.
> 
> If you have any further questions, please feel free
> to contact us
> again.
> 
> Sincerely,
> Rocco
> PayPal Account Review Department
> 
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: money management
> customer message: Message: 'hi
> 
> i find the whole tone of your web site to be tongue
> in cheek
> i have been unable to use your service for months
> you provide no sensible help service whatever
> yet you continue to blow your own trumpet
> and tell us how good you are
> you do not even have the courtesy to reply to my so
> far
> very polite emails
> 
> wake up wake up
> is there anybody there?
> 
> why are you blocking all of my payments
> 
> simply unblocking is not a solution
> 
> i know what you are doing
> but i do not know why you are doing it
> 
> who are you?
> what are you doing?
> and why are you doing it?
> 
> JOHN'
> 
> 
> 
> 
> 


=====
best wishes JOHN BLACK
email: johndevblack@yahoo.com
alt email: jblack@space.net.au
web site: http://onwardoverland.com
previous web site: http://www.space.net.au/~jblack
alt web site: http://www.geocities.com/johndevblack
motor racing: http://www.devonrover.com

__________________________________
Do you Yahoo!?
SBC Yahoo! DSL - Now only $29.95 per month!
http://sbc.yahoo.com

Dear John Devendra Black,

Thank you for contacting PayPal.

I apologize but we were not able to understand your question.  Please 
email us again with your complete question.

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Ken
PayPal Global Services

Original Message Follows:
------------------------
Form Message
customer subject: money management
customer message: Message: 'hello paypal again

my account is still blocked....
what would you have me do now?

best wishes
john'



Hello John,

Thank you for writing to eBay's Customer Support. 

You can reach PayPal's Customer Support at:

 https://www.paypal.com/ewf/f=ebay_pp

Or by phone:  1-888-221-1161

At this time, they are equipped to address any and all of your PayPal 
issues.

Regards,  

Edmond L. W.
eBay Customer Support 
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************
Try the new and improved Sell Your Item 2.0 and see how much easier it 
is to sell! 
  
You can find the New Sell Your Item form by clicking the "Sell" button 
at the top of any eBay page.

_____________________________________________

Important: eBay will not ask you for sensitive personal information 
(such as your password, credit card and bank account numbers, Social 
Security numbers, etc.) in an email. Learn more account protection tips 
at:

http://www.pages.ebay.com/help/account_protection.html  
_____________________________________________

For our latest announcements, please check: 

http://www2.ebay.com/aw/announce.shtml 
_____________________________________________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word ""REMOVE"" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days. 

mailto:cssremove@ebay.com 

*******************************************



6/23/03
Original Message Follows:
-------------------------

Form Message %12200% 012503
Subject: GS%C00019 Paying the seller #UK
Item: 
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message: 
Bidding/Buying > Paying the seller

Now that you have unblocked my ebay account please can you unblock my 
paypal account johndevblack@yahoo.com or give me a contact email address
for paypal. It has been blocked for the last 5 months!
Paypal never reply to emails.
My credit card is good. I have contacted my visa provider.
How can I bid for anything if I cannot pay my vendor?
best wishes
JOHN
(FREDERICK3001)

hi

i do not believe you

best wishes from
john devendra black
email: johndevblack@onwardoverland.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: "eBay Customer Support" 
To: "john black" 
Sent: Tuesday, June 24, 2003 3:42 AM
Subject: AC38258 Response to your email from eBay Customer Support
(KMM82269701V60262L0KM)


Hello John,

Thank you for writing to eBay's Customer Support.

You can reach PayPal's Customer Support at:

 https://www.paypal.com/ewf/f=ebay_pp

Or by phone:  1-888-221-1161

At this time, they are equipped to address any and all of your PayPal
issues.

Regards,

Edmond L. W.
eBay Customer Support
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************
Try the new and improved Sell Your Item 2.0 and see how much easier it
is to sell!

You can find the New Sell Your Item form by clicking the "Sell" button
at the top of any eBay page.

_____________________________________________

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://www.pages.ebay.com/help/account_protection.html
_____________________________________________

For our latest announcements, please check:

http://www2.ebay.com/aw/announce.shtml
_____________________________________________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word ""REMOVE"" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days.

mailto:cssremove@ebay.com

*******************************************



6/23/03
Original Message Follows:
-------------------------

Form Message %12200% 012503
Subject: GS%C00019 Paying the seller #UK
Item:
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message:
Bidding/Buying > Paying the seller

Now that you have unblocked my ebay account please can you unblock my
paypal account johndevblack@yahoo.com or give me a contact email address
for paypal. It has been blocked for the last 5 months!
Paypal never reply to emails.
My credit card is good. I have contacted my visa provider.
How can I bid for anything if I cannot pay my vendor?
best wishes
JOHN
(FREDERICK3001)


Thank you for writing to eBay Customer Support, 

Your question is very important to us and will be treated with our full 
attention and respect for your needs. If you have received this 
auto-response, your email has been received, and it is not necessary for
you to resend it. 

You will receive a response from one of our customer representatives as 
soon as possible and we thank you for your patience. 

From time to time, due to volumes,  you may experience a delay on 
receiving a fully detailed response to your query,  on such an occasion 
we would also like to recommend that you visit our NEW interactive Help 
pages to get instant answers to our most frequently asked questions, as 
well as a wealth of information about all things eBay!  Click on "Help" 
in the menu at the top of any eBay page, or go directly here:

<>

For up to date information on new features as well as issues please take
a look at the announcement board:

<>

IMPORTANT NOTE:  Please do not respond to this email.  Any email sent as
a response to this Acknowledgement will not reach us.  Should you have 
another question or would like to send us additional information, please
contact us by using our online Contact Customer Support page found at:
 
<>

Thanks for your co-operation and assistance, 

Best regards,

eBay Customer Support


Hello John,

Thank you for writing eBay in regard to your state of disbelief.

I can confirm Edmond's claim that PayPal support should be able to help 
you get access to your PayPal account.

I can further verify that you can contact them either by using the link 
below or calling them.

https://www.paypal.com/ewf/f=ebay_pp

1-888-221-1161


I appreciate the opportunity to assist you. We are committed to making 
your experiences at eBay pleasant and rewarding.

Regards,

Steven S. K.
eBay Service Enhancement Analyst
______________________________
eBay
Your Personal Trading Community (tm)
 
*******************************************
Important: eBay will not ask you for sensitive personal information 
(such as your password, credit card and bank account numbers, Social 
Security numbers, etc.) in an email. Learn more account protection tips 
at:
 
http://www.pages.ebay.com/help/account_protection.html  
_____________________________________________
For our latest announcements, please check:
http://www2.ebay.com/aw/announce.shtml
_____________________________________________
 
*******************************************
 




Original Message Follows:
-------------------------

hi

i do not believe you

best wishes from
john devendra black
email: johndevblack@onwardoverland.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: "eBay Customer Support" 
To: "john black" 
Sent: Tuesday, June 24, 2003 3:42 AM
Subject: AC38258 Response to your email from eBay Customer Support
(KMM82269701V60262L0KM)


Hello John,


Thank you for writing to eBay's Customer Support.

You can reach PayPal's Customer Support at:

 https://www.paypal.com/ewf/f=ebay_pp

Or by phone:  1-888-221-1161

At this time, they are equipped to address any and all of your PayPal
issues.

Regards,

Edmond L. W.
eBay Customer Support
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************
Try the new and improved Sell Your Item 2.0 and see how much easier it
is to sell!

You can find the New Sell Your Item form by clicking the "Sell" button
at the top of any eBay page.


_____________________________________________

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://www.pages.ebay.com/help/account_protection.html
_____________________________________________

For our latest announcements, please check:

http://www2.ebay.com/aw/announce.shtml
_____________________________________________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word ""REMOVE"" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days.

mailto:cssremove@ebay.com

*******************************************



6/23/03
Original Message Follows:
-------------------------

Form Message %12200% 012503
Subject: GS%C00019 Paying the seller #UK
Item:
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message:
Bidding/Buying > Paying the seller

Now that you have unblocked my ebay account please can you unblock my
paypal account johndevblack@yahoo.com or give me a contact email address
for paypal. It has been blocked for the last 5 months!
Paypal never reply to emails.
My credit card is good. I have contacted my visa provider.
How can I bid for anything if I cannot pay my vendor?
best wishes
JOHN
(FREDERICK3001)

Hello John,

Thank you for writing eBay in regard to your state of disbelief.

I can confirm Edmond's claim that PayPal support should be able to help 
you get access to your PayPal account.

I can further verify that you can contact them either by using the link 
below or calling them.

https://www.paypal.com/ewf/f=ebay_pp

1-888-221-1161


I appreciate the opportunity to assist you. We are committed to making 
your experiences at eBay pleasant and rewarding.

Regards,

Steven S. K.
eBay Service Enhancement Analyst
______________________________
eBay
Your Personal Trading Community (tm)
 
*******************************************
Important: eBay will not ask you for sensitive personal information 
(such as your password, credit card and bank account numbers, Social 
Security numbers, etc.) in an email. Learn more account protection tips 
at:
 
http://www.pages.ebay.com/help/account_protection.html  
_____________________________________________
For our latest announcements, please check:
http://www2.ebay.com/aw/announce.shtml
_____________________________________________
 
*******************************************
 




Original Message Follows:
-------------------------

hi

i do not believe you

best wishes from
john devendra black
email: johndevblack@onwardoverland.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: "eBay Customer Support" 
To: "john black" 
Sent: Tuesday, June 24, 2003 3:42 AM
Subject: AC38258 Response to your email from eBay Customer Support
(KMM82269701V60262L0KM)


Hello John,


Thank you for writing to eBay's Customer Support.

You can reach PayPal's Customer Support at:

 https://www.paypal.com/ewf/f=ebay_pp

Or by phone:  1-888-221-1161

At this time, they are equipped to address any and all of your PayPal
issues.

Regards,

Edmond L. W.
eBay Customer Support
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************
Try the new and improved Sell Your Item 2.0 and see how much easier it
is to sell!

You can find the New Sell Your Item form by clicking the "Sell" button
at the top of any eBay page.


_____________________________________________

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://www.pages.ebay.com/help/account_protection.html
_____________________________________________

For our latest announcements, please check:

http://www2.ebay.com/aw/announce.shtml
_____________________________________________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word ""REMOVE"" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days.

mailto:cssremove@ebay.com

*******************************************



6/23/03
Original Message Follows:
-------------------------

Form Message %12200% 012503
Subject: GS%C00019 Paying the seller #UK
Item:
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message:
Bidding/Buying > Paying the seller

Now that you have unblocked my ebay account please can you unblock my
paypal account johndevblack@yahoo.com or give me a contact email address
for paypal. It has been blocked for the last 5 months!
Paypal never reply to emails.
My credit card is good. I have contacted my visa provider.
How can I bid for anything if I cannot pay my vendor?
best wishes
JOHN
(FREDERICK3001)

Dear John Black,

Thank you for contacting PayPal.

After researching your account, I show that it is not locked.  If you 
have another account please provide the email address of that account.

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Natalie
PayPal Account Review Department

Original Message Follows:
------------------------
hi paypal

i am rapidly losing patience with you
if you do not know what you are doing
than certainly i do not

my account is blocked
please will you unblock it

it is as simple as that

maybe you were confused by my email address
i have more than one
to you i am johndevblack@yahoo.com

ebay customer frederick3001

best wishes from
john devendra black
email: johndevblack@yahoo.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: 
To: "john devendra black" 
Sent: Monday, June 23, 2003 9:45 PM
Subject: Re: SendingaPayment:SendMoney:12:126 (KMM31551434V79147L0KM)


> Dear John Devendra Black,
> 
> Thank you for contacting PayPal.
> 
> I apologize but we were not able to understand your question.  Please 
> email us again with your complete question.
> 
> If you have any further questions, please feel free to contact us 
> again.
> 
> Sincerely,
> Ken
> PayPal Global Services
> 
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: money management
> customer message: Message: 'hello paypal again
> 
> my account is still blocked....
> what would you have me do now?
> 
> best wishes
> john'
> 
> 
> 
>

hi

thank you for your kind email
if my account is not locked than please can you tell me just what you have
done to it
all I ever get is the error message:-

"This payment cannot be funded with a credit card at this time. Please try
again."

I got it again just now
and so I do
and so I do
and later and later and later..

and still

"This payment cannot be funded with a credit card at this time. Please try
again."

and I have devoted may hours over many days over many months to this problem
and now finally at last you are replying to my emails for which I thank you

yes I do have other email addresses but for paypal
I use only johndevblack@yahoo.com

is it really worth my while to go on with this
I am already 57 years old and one day I will die
but the other thing that is sure
is that my paypal account will remain blocked or locked or whatever you have
done to it

tell me is there a delay between a change of password and activation?

I know that you are doing things to my account
possibly to try to help me
or possibly for some reasons unknown to me
since your explanations simply do not add up
I did get a different error message on one of my many attempts
it said that my password was wrong
I have tried changing it many times
back to what it ought to be

it would be helpful if you could admit that there ever was a problem
and that you ever blocked my account
for I know that you did and I know why
but that should be history by now

I would like to clear up this matter
and in the meantime will use another service provider
with whom the whole process of sending money was completed in only 5
minutes!
so why cannot you do the same for me?

i will try yet again after sending you this email
but i am very sure that the result will be the same

best wishes from
john devendra black
email: johndevblack@onwardoverland.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: 
To: "john devendra black" 
Sent: Tuesday, June 24, 2003 10:13 PM
Subject: Re: Re: SendingaPayment:SendMoney:12:126 (KMM31598060V67254L0KM)


Dear John Black,

Thank you for contacting PayPal.

After researching your account, I show that it is not locked.  If you
have another account please provide the email address of that account.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Natalie
PayPal Account Review Department

Original Message Follows:
------------------------
hi paypal

i am rapidly losing patience with you
if you do not know what you are doing
than certainly i do not

my account is blocked
please will you unblock it

it is as simple as that

maybe you were confused by my email address
i have more than one
to you i am johndevblack@yahoo.com

ebay customer frederick3001

best wishes from
john devendra black
email: johndevblack@yahoo.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: 
To: "john devendra black" 
Sent: Monday, June 23, 2003 9:45 PM
Subject: Re: SendingaPayment:SendMoney:12:126 (KMM31551434V79147L0KM)


> Dear John Devendra Black,
>
> Thank you for contacting PayPal.
>
> I apologize but we were not able to understand your question.  Please
> email us again with your complete question.
>
> If you have any further questions, please feel free to contact us
> again.
>
> Sincerely,
> Ken
> PayPal Global Services
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: money management
> customer message: Message: 'hello paypal again
>
> my account is still blocked....
> what would you have me do now?
>
> best wishes
> john'
>
>
>
>


hi

thank you for your kind email
if my account is not locked than please can you tell me just what you have
done to it
all I ever get is the error message:-

"This payment cannot be funded with a credit card at this time. Please try
again."

I got it again just now
and so I do
and so I do
and later and later and later..

and still

"This payment cannot be funded with a credit card at this time. Please try
again."

and I have devoted may hours over many days over many months to this problem
and now finally at last you are replying to my emails for which I thank you

yes I do have other email addresses but for paypal
I use only johndevblack@yahoo.com

is it really worth my while to go on with this
I am already 57 years old and one day I will die
but the other thing that is sure
is that my paypal account will remain blocked or locked or whatever you have
done to it

tell me is there a delay between a change of password and activation?

I know that you are doing things to my account
possibly to try to help me
or possibly for some reasons unknown to me
since your explanations simply do not add up
I did get a different error message on one of my many attempts
it said that my password was wrong
I have tried changing it many times
back to what it ought to be

it would be helpful if you could admit that there ever was a problem
and that you ever blocked my account
for I know that you did and I know why
but that should be history by now

I would like to clear up this matter
and in the meantime will use another service provider
with whom the whole process of sending money was completed in only 5
minutes!
so why cannot you do the same for me?

i will try yet again after sending you this email
but i am very sure that the result will be the same

best wishes from
john devendra black
email: johndevblack@onwardoverland.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: 
To: "john devendra black" 
Sent: Tuesday, June 24, 2003 10:13 PM
Subject: Re: Re: SendingaPayment:SendMoney:12:126 (KMM31598060V67254L0KM)


Dear John Black,

Thank you for contacting PayPal.

After researching your account, I show that it is not locked.  If you
have another account please provide the email address of that account.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Natalie
PayPal Account Review Department

Original Message Follows:
------------------------
hi paypal

i am rapidly losing patience with you
if you do not know what you are doing
than certainly i do not

my account is blocked
please will you unblock it

it is as simple as that

maybe you were confused by my email address
i have more than one
to you i am johndevblack@yahoo.com

ebay customer frederick3001

best wishes from
john devendra black
email: johndevblack@yahoo.com
web site: http://onwardoverland.com
motor racing: http://devonrover.com


----- Original Message ----- 
From: 
To: "john devendra black" 
Sent: Monday, June 23, 2003 9:45 PM
Subject: Re: SendingaPayment:SendMoney:12:126 (KMM31551434V79147L0KM)


> Dear John Devendra Black,
>
> Thank you for contacting PayPal.
>
> I apologize but we were not able to understand your question.  Please
> email us again with your complete question.
>
> If you have any further questions, please feel free to contact us
> again.
>
> Sincerely,
> Ken
> PayPal Global Services
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: money management
> customer message: Message: 'hello paypal again
>
> my account is still blocked....
> what would you have me do now?
>
> best wishes
> john'
>
>
>
>


Dear john black,

This email was sent automatically by the PayPal server in response
to your request to recover your password. This is done for your 
protection --- only you, the recipient of this email can take the next 
step in the password recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the
link (or if you use AOL), copy and paste the link into the address bar of
your web browser.

https://www.paypal.com/fq/ac=AwHV36s7zQrsXWJvAEDSE36j3Q7XtYvHEcFOdfZU14NbSo3ODjNnRofS608ds3g-ET5nJcag2yop9Q&t=pr
 

The link will take you to our Verify Your Identity page. 

2. On the Verify Your Identity page, answer ONE of the questions, and 
click Submit.

3. Fill in the appropriate fields to reset your password and Security Questions,
and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/ewf/f=sa_pass



Thanks for using PayPal!

Please do not reply to this e-mail. Mail sent to this address cannot be 
answered. For assistance, log in to your PayPal account and choose the 
"Help" link in the footer of any page.
----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     





Dear john black,

The password for john black's PayPal account was changed
on June 24, 2003.

If you did not authorize this change, please contact us
immediately using the link below:

https://www.paypal.com/wf/f=ap_default

Thanks for using PayPal!

Note: When you log in to your PayPal account, be sure that the 
website's URL always begins with "https://www.paypal.com/". 
The "s" in "https" at the beginning of the URL means you are 
logging into a secure page.  If the URL does not begin with 
https, you are not on a PayPal page.  




Dear john black,


The security questions and answers for john black's PayPal
account were changed on June 24, 2003.

If you did not authorize this change, please contact us
immediately at 1-888-221-1161.

Thanks for using PayPal!

Note: When you log in to your PayPal account, be sure that the 
website's URL always begins with "https://www.paypal.com/". 
The "s" in "https" at the beginning of the URL means you are 
logging into a secure page.  If the URL does not begin with 
https, you are not on a PayPal page.  





Hello John,

Thank you for taking the time to write to eBay.

All payments are made directly to the seller. To see if payment has been
received, I would recommend contacting the seller directly.

You can request a trader's name, phone number, city and county directly 
from eBay by following the steps below:

1. Click 'Site Map' on the Navigation Bar located at the top of most 
eBay pages.
2. When the Site Map opens, click on 'Search for Members' under 
'Search.'
3. Complete the information in the Contact Info box and click on submit.

Note: You can also reach the 'Find Members' page by following this link:

http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?MemberSearchShow

If you are trying to pay by PayPal buy having issues, you'll want to 
contact them directly. PayPal is affiliated with eBay, however they 
still have their own Customer Support Department. For the best 
assistance in this situation, please contact PayPal's Customer Support 
at:

 https://www.paypal.com/ewf/f=ebay_pp

At this time, they are equipped to address any and all of your PayPal 
issues. If you have reviewed eBay's help pages and still have a question
related specifically to  eBay, then please feel free to email our 
Customer Support department.

We are committed to your online trading success.

Best wishes,

Johann Savage
eBay Customer Support
______________________________
eBay
Your Personal Trading Community (tm)

=============================================

Password and Account Protection: 

eBay will never ask you for your password and will never ask you for 
your personal financial details in an email.

There are several steps that you can take to protect your password: 

- Avoid using on eBay the same password that you use on your email 
account. 
- Use the same precautions for your email account that you use on your -
eBay account - carefully protect both. 
- Avoid using the same password that you use on other websites 
- Do not share your password with others. 
- Review the privacy policies of third parties that offer you services 
to determine how your information will be protected. 
- If you believe that someone has obtained your password, change it 
immediately and contact eBay.

For more information please go to:
 
http://pages.ebay.co.uk/help/account_protection.html

=============================================



Original Message Follows:
-------------------------

Form Message %12200% 012503
Subject: GS%C00019 Paying the seller #UK
Item: 
User Feedback: 0
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)
Message: 
Bidding/Buying > Paying the seller

hello ebay

i am still trying to pay US$21.50
to rag011, my supplier.
Please can you tell me what is the problem?

best wishes
john



Thank you for writing to eBay Customer Support! 

Your question is very important to us and will be treated with our full 
attention and respect for your needs. If you have received this 
autoresponse, your email has been received, and it is not necessary for 
you to resend it. Thanks for your cooperation and assistance!

We understand the need to get your question answered quickly, and to 
that end, we strive to respond to you within 24 to 36 hours of receiving
your email, however, there may be times when it may take up to 72 hours 
to receive a response.


eTip! 
Need help fast? Visit our NEW interactive Help pages to get instant 
answers to our most frequently asked questions, as well as a wealth of 
information about all things eBay!  Click on "Help" in the menu at the 
top of any eBay page, or go directly here:

http://pages.ebay.com/help/index.html

eNews! 
The eBay Announcement Boards contain the latest information regarding 
eBay features, system status, and special promotions: 

http://www2.ebay.com/aw/announce.shtml 

http://www2.ebay.com/aw/marketing.shtml

IMPORTANT NOTE:  Please do not respond to this email.  Any email sent as
a response to this Acknowledgement will not reach us.  Should you have 
another question or would like to send us additional information, please
contact us by using our online Contact Customer Support page found at:
 
http://pages.ebay.com/help/basics/select-support.html

eBay Customer Support


Dear john black,

Your credit card ending in 9001 will expire soon. 

To avoid any interruption to your service, please update your credit card 
expiration date by following the steps below. If you do not update your 
credit card expiration date

- You will no longer be able to fund payments with this card

To update your credit card expiration date:

1.  Log in to your PayPal account
2.  Go to the Profile subtab
3.  Click on the 'Credit Card' link in the Financial Information column
4.  Choose the radio button next to the credit card you would like to 
    update and click 'Edit'
5.  Enter your credit card verification number
6.  Enter the new credit card expiration date
7.  Click 'Save'

Click here to get started:

https://www.paypal.com/CREDITCARD

Thank you,

The PayPal Team

----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
 https://www.paypal.com/. Protect yourself against fraudulent 
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------     




Dear john black,

Thank you for contacting PayPal.  

Thank you for bringing this suspicious email to our attention. We can 
confirm that the email you received; was not sent to you by PayPal. The 
website linked to this email is not a registered URL authorized or used by 
PayPal. We are currently investigating this incident fully. Please do not 
enter any personal or financial information into this website.  
 
If you have surrendered any personal or financial information to this 
fraudulent website, you should immediately log into your PayPal Account and
change your password and secret question and answer information. Any 
compromised financial information should be reported to the appropriate 
parties.  
 
If you notice any unauthorized activity associated with your PayPal 
transaction history, please immediately report this to PayPal by following 
the instructions below:
 
1.  Go to https://www.paypal.com/ 
2.  Click on the Security Center at the bottom of the page  
3.  Click on "Report a Problem"
4.  Select the Topic: Report Fraud
5:  Select the Subtopic: Unauthorized use of my PayPal Account, and click 
Continue.
6.  Follow the instructions to access the appropriate form
  
If you have any further questions, please let us know.

Sincerely, 
 
The PayPal Team



Dear john black,

This email was sent automatically by eBay in response to your request to recover your password. This is done for your protection; only you, the recipient of this email can take the next step in the password recover process.

To reset your password and access your account, follow these steps:
1. Click on the link below. If nothing happens when you click on the link (or if you use AOL), copy and paste the link into the address bar of your web browser.

http://cgi3.ebay.com/aw-cgi/pass/$1$22641$qG8FN1mc6vFJTP6l61qDP0a

The link will take you to our Change Password page.

2. Fill in the appropriate fields to reset your password and click Submit. You will then be able to access your account.

If you did not forget your password, please ignore this email.

This request was made from:
IP address:  208.147.1.2
ISP host:  208.147.1.2

Thank you for using eBay!
http://www.ebay.co.uk/
--------------------------------------------------------------------------------------

Copyright c 1995-2003 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.

eBay and the eBay logo are trademarks of eBay Inc.



Your eBay password has been changed.

This is a courtesy notice. No response is needed.

If you or anyone with authorised access to your account did not make this change, please send an email to password@ebay.com.

The Password Change request was made from:
IP address:  208.147.1.2
ISP host:  208.147.1.2

Thank you for using eBay!
http://www.ebay.co.uk/
--------------------------------------------------------------------------------------

Copyright c 1995-2003 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.

eBay and the eBay logo are trademarks of eBay Inc.



Congratulations! This item was purchased instantly using Buy It Now.


          Item name:          Advertise Your Website On Your Car
          Item #:             2781546199
          Buy It Now price:   �4.99
          Quantity:           1
          Subtotal:           �4.99(Postage and Packing not included) 
          Seller User ID:     sparkeysinging
        Seller details:     (J Donlan - Nelson United Kingdom)
        Seller E-mail:      sparkeysinging@tiscali.co.uk
        Buyer User ID:      frederick3001
        Buyer details:      (j black - brighton United Kingdom)
        Buyer E-mail:       johndevblack@yahoo.com

       Shipping & Handling           : �1.00

       Additional Shipping Per Item      : �0.00

       Insurance (Not Offered) 

Seller's Payment Instructions: 
I accept payment by Paypal or Nochex to sparkeysinging@tiscali.co.uk.
Or by GBP cheque  or PO. Overseas customer must pay by Paypal. I do not charge for this service. Overseas customers should ensure they pay the international postage rate and not the UK inland rate.Both rates are stated in the description. All items are brand new and guaranteed perfect. If they are faulty I will replace them.

To view this item for up to 90 days, click here:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=2781546199&ed=1075306077000&ssPageName=ADME:B:EOT:UK:3


Here is what to do next:

 - Buyer, to complete this sale via Checkout, click here:
http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?UnifiedCheckoutSummary&itemid=2781546199&transid=548501332&userloginid=78525135&ssPageName=ADME:X:EOT:UK:1

- Seller, to create and send invoice to your buyer, click here: http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?UnifiedCheckoutSummary&itemid=2781546199&transid=548501332&userloginid=78525135&ssPageName=ADME:X:EOT:UK:1

- If not using Checkout, the buyer and seller should contact one another within three business days to complete the sale. Buyers should send payment directly to the seller.

- If you need help, click here: http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?MemberSearchShow

 - Once you complete the transaction, please leave feedback at:
http://cgi2.ebay.co.uk/aw-cgi/eBayISAPI.dll?LeaveFeedbackShow&item=2781546199&ssPageName=ADME:X:EOT:UK:4

*******************************************************************************

- BUY IT NOW!  eBay's new buyer feature
A NEW and EASY way to do all your shopping on eBay! With Buy It Now, you can buy an item at a seller's specified price and immediately end an auction. To learn more, click here:(http://pages.ebay.co.uk/services/buyandsell/buyitnow-buyer.html)
******************************************************************************* 

-------------------------------------------------------------------------------
Safe Trading Tips - Buy with Confidence (http://pages.ebay.co.uk/help/confidence/overview.html)
-------------------------------------------------------------------------------

Pay smart - Avoid cash transfer services such as Western Union or direct transfers to Bank Accounts.

Pay Safely with PayPal - PayPal is the fast, easy and secure payment for eBay.

Protect your eBay account (http://pages.ebay.co.uk/help/account_protection.html) - eBay will not ask you for sensitive personal information (such as your password, credit card, bank account numbers, Social Security numbers, etc.) in an email.


For more tips, go to(http://pages.ebay.co.uk/help/confidence/overview.html) or look for the Safety Shield....
Copyright c 1995-2003 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.

eBay and the eBay logo are trademarks of eBay Inc.



Congratulations! This item was purchased instantly using Buy It Now.


          Item name:          Advertise Your Website On Your Car
          Item #:             2781546199
          Buy It Now price:   �4.99
          Quantity:           1
          Subtotal:           �4.99(Postage and Packing not included) 
          Seller User ID:     sparkeysinging
        Seller details:     (J Donlan - Nelson United Kingdom)
        Seller E-mail:      sparkeysinging@tiscali.co.uk
        Buyer User ID:      frederick3001
        Buyer details:      (j black - brighton United Kingdom)
        Buyer E-mail:       johndevblack@yahoo.com

       Shipping & Handling           : �1.00

       Additional Shipping Per Item      : �0.00

       Insurance (Not Offered) 

Seller's Payment Instructions: 
I accept payment by Paypal or Nochex to sparkeysinging@tiscali.co.uk.
Or by GBP cheque  or PO. Overseas customer must pay by Paypal. I do not charge for this service. Overseas customers should ensure they pay the international postage rate and not the UK inland rate.Both rates are stated in the description. All items are brand new and guaranteed perfect. If they are faulty I will replace them.

To view this item for up to 90 days, click here:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=2781546199&ed=1075306077000&ssPageName=ADME:B:EOT:UK:3


Here is what to do next:

 - Buyer, to complete this sale via Checkout, click here:
http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?UnifiedCheckoutSummary&itemid=2781546199&transid=548501332&userloginid=78525135&ssPageName=ADME:X:EOT:UK:1

- Seller, to create and send invoice to your buyer, click here: http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?UnifiedCheckoutSummary&itemid=2781546199&transid=548501332&userloginid=78525135&ssPageName=ADME:X:EOT:UK:1

- If not using Checkout, the buyer and seller should contact one another within three business days to complete the sale. Buyers should send payment directly to the seller.

- If you need help, click here: http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?MemberSearchShow

 - Once you complete the transaction, please leave feedback at:
http://cgi2.ebay.co.uk/aw-cgi/eBayISAPI.dll?LeaveFeedbackShow&item=2781546199&ssPageName=ADME:X:EOT:UK:4

*******************************************************************************

- BUY IT NOW!  eBay's new buyer feature
A NEW and EASY way to do all your shopping on eBay! With Buy It Now, you can buy an item at a seller's specified price and immediately end an auction. To learn more, click here:(http://pages.ebay.co.uk/services/buyandsell/buyitnow-buyer.html)
******************************************************************************* 

-------------------------------------------------------------------------------
Safe Trading Tips - Buy with Confidence (http://pages.ebay.co.uk/help/confidence/overview.html)
-------------------------------------------------------------------------------

Pay smart - Avoid cash transfer services such as Western Union or direct transfers to Bank Accounts.

Pay Safely with PayPal - PayPal is the fast, easy and secure payment for eBay.

Protect your eBay account (http://pages.ebay.co.uk/help/account_protection.html) - eBay will not ask you for sensitive personal information (such as your password, credit card, bank account numbers, Social Security numbers, etc.) in an email.


For more tips, go to(http://pages.ebay.co.uk/help/confidence/overview.html) or look for the Safety Shield....
Copyright c 1995-2003 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.

eBay and the eBay logo are trademarks of eBay Inc.

Please note that this is a system generated email. Please do not reply to this email. If you have questions, please click the following link or paste it in your browser. http://pages.ebay.co.uk/help/basics/select-support.html

I will be sending payment of �5.99 for my item.  
 
 
 
Dear sparkeysinging,  
 
I will be sending payment of �5.99 via Other shortly.  
 
hi my website is:- http://onwardoverland.com please note that there is no www i am legally bound to pay you i want to pay you i will pay you i would like to say more but this is where i came unstuck the last time i tried to make a purchase with ebay i am certain that paypal does not work despite what they say best wishes john  
 
 Item # Item Title Qty.  Price  
 2781546199 Advertise Your Website On Your Car 1  �4.99  
 
 
       
 Postage and packing: 
  �1.00   
 Postal insurance (not available):   --   
 Other discounts (-) or charges (+):
(seller discounts, services, etc.)   +�0.00   
  
  Total:   �5.99  
 
 
Please send to the following address:  
john black 
6 foundry street 
brighton, West Sussex BN14AT  
United Kingdom 
 
 
Thank you.  
 
frederick3001 

--------------------------------------------------------------------------------
Helpful links
Payment status - See the details for this purchase
Leave feedback - Tell us how the sale went
Contact information - Exchange contact details
My eBay - Track your buying and selling activity
eBay Help - Find answers to your questions
  Increase sales by offering a postage discount. Encourage your buyers by offering them a postage discount when they purchase more than one item. Specify a postage discount now. 
 
 

--------------------------------------------------------------------------------
 
eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information. eBay will never ask their users for personal information, such as bank accounts numbers, credit card numbers, pin numbers, passwords, or Social Security numbers in an email. For more information on how to protect your eBay password and your account, please visit User Account Protection. 
 
This eBay notice was sent to sparkeysinging@tiscali.co.uk based on your eBay account preferences and in accordance with our Privacy Policy. To change your notification preferences, please visit click here. If you would like to receive this email in text format, click here. 
 
Copyright c 2003 eBay Inc. All Rights Reserved. 
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. 
 
 
Dear john black,

This email was sent automatically by the PayPal server in response to your
request to recover your password. This is done for your protection - only
you, the recipient of this email, can take the next step in the password
recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the link
(or if you use AOL), copy and paste the link into the address bar of your
web browser.

https://www.paypal.com/uk/fq/ac=AgVxKC8aBzPuTLGuxQaxInJTbITiqBKlh9ABPpqbbLICpiKHQFhuCwLvn3A2bKoNVcTfAq5yn7dMYA&t=pr
 

The link will take you to our Verify Your Identity page.

2. On the Verify Your Identity page, answer ONE of the questions and click
Submit.

3. Fill in the appropriate fields to reset your password and Security
Questions and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/uk/ewf/f=sa_pass

Thank you for using PayPal!
The PayPal Team

----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
https://www.paypal.com/. Protect yourself against fraudulent websites by
opening a new web browser (e.g. Internet Explorer or Netscape) and typing
in the PayPal URL every time you log in to your account.

----------------------------------------------------------------     


Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, log in to your PayPal account and select the
"Help" link in the header of any page.

PayPal Email ID PP315


hi
 
I have just written you a cheque
and put it in an envelope addressed to you
 
before sending it
I will again try to use paypal
they are a dreadful organisation
and I will write a book about my experiences with them..
poor service... lack of email help...... failure to send money...
unhelpful and rude staff...  etc etc
 
I would urge you to stop using their service
 
I managed a purchase on eBay using western union and it worked great
but you do not support western union
 
somehow I will pay you
 
best wishes
john
 
----- Original Message ----- 
From: johndevblack@yahoo.com 
To: sparkeysinging@tiscali.co.uk 
Cc: johndevblack@yahoo.com 
Sent: Monday, January 19, 2004 7:36 PM
Subject: I will be sending payment of �5.99 shortly for item #2781546199, Advertise Your Website On Your Car


Please note that this is a system generated email. Please do not reply to this email. If you have questions, please click the following link or paste it in your browser. http://pages.ebay.co.uk/help/basics/select-support.html 

I will be sending payment of �5.99 for my item.  
 
 
 
Dear sparkeysinging,  
 
I will be sending payment of �5.99 via Other shortly.  
 
hi my website is:- http://onwardoverland.com please note that there is no www i am legally bound to pay you i want to pay you i will pay you i would like to say more but this is where i came unstuck the last time i tried to make a purchase with ebay i am certain that paypal does not work despite what they say best wishes john  
 
 Item # Item Title Qty.  Price  
 2781546199 Advertise Your Website On Your Car 1  �4.99  
 
 
       
 Postage and packing: 
  �1.00   
 Postal insurance (not available):   --   
 Other discounts (-) or charges (+):
(seller discounts, services, etc.)   +�0.00   
  
  Total:   �5.99  
 
 
Please send to the following address:  
john black 
6 foundry street 
brighton, West Sussex BN14AT  
United Kingdom 
 
 
Thank you.  
 
frederick3001 

--------------------------------------------------------------------------------
Helpful links
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eBay Help - Find answers to your questions
  Increase sales by offering a postage discount. Encourage your buyers by offering them a postage discount when they purchase more than one item. Specify a postage discount now. 
 
 

--------------------------------------------------------------------------------
 
eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information. eBay will never ask their users for personal information, such as bank accounts numbers, credit card numbers, pin numbers, passwords, or Social Security numbers in an email. For more information on how to protect your eBay password and your account, please visit User Account Protection. 
 
This eBay notice was sent to sparkeysinging@tiscali.co.uk based on your eBay account preferences and in accordance with our Privacy Policy. To change your notification preferences, please visit click here. If you would like to receive this email in text format, click here. 
 
Copyright c 2003 eBay Inc. All Rights Reserved. 
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. 
 
 
Dear john black,

This email was sent automatically by the PayPal server in response to your
request to recover your password. This is done for your protection - only
you, the recipient of this email, can take the next step in the password
recovery process. 

To reset your password and access your account, follow these steps:

1. Click on the link below. If nothing happens when you click on the link
(or if you use AOL), copy and paste the link into the address bar of your
web browser.

https://www.paypal.com/uk/fq/ac=AgUvnLOWoBsi80TlGjZET5zzeLAELFVOyCRlarH7zp6GHlfMsLv4a3D1Li25fx0EIKZRrg.06Wte2g&t=pr
 

The link will take you to our Verify Your Identity page.

2. On the Verify Your Identity page, answer ONE of the questions and click
Submit.

3. Fill in the appropriate fields to reset your password and Security
Questions and click Submit. You will then be able to access your account.

If you did not request that we send this Forgotten Password email to you,
please report this email to us at:

https://www.paypal.com/uk/ewf/f=sa_pass

Thank you for using PayPal!
The PayPal Team

----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
https://www.paypal.com/. Protect yourself against fraudulent websites by
opening a new web browser (e.g. Internet Explorer or Netscape) and typing
in the PayPal URL every time you log in to your account.

----------------------------------------------------------------     


Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, log in to your PayPal account and select the
"Help" link in the header of any page.

PayPal Email ID PP315

Dear john black,

The password for john black's PayPal account was changed on 19 Jan. 2004.

If you did not authorize this change, please contact us immediately using
the link below: 

https://www.paypal.com/uk/wf/f=ap_pass


Thank you for using PayPal!
The PayPal Team



Security Advisory: when you log in to your PayPal account, make sure you
open up a new web browser (e.g. Internet Explorer or Netscape) and type in
the PayPal URL (https://www.paypal.com/) to ensure you are on a secure
PayPal page.



Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, log in to your PayPal account and select the
"Help" link in the header of any page.


PayPal Email ID PP233

Dear john black,

The security questions and answers for john black's PayPal account were
changed on 19 Jan. 2004.

If you did not authorize this change, please contact us immediately using
the phone number found on the following page: 

https://www.paypal.com/uk/contact-phone

Thank you for using PayPal!
The PayPal Team


Security Advisory: when you log in to your PayPal account, make sure you
open up a new web browser (e.g. Internet Explorer or Netscape) and type in
the PayPal URL (https://www.paypal.com/) to ensure you are on a secure
PayPal page.



Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, log in to your PayPal account and select the
"Help" link in the header of any page.


PayPal Email ID PP232

Dear john black,

You have added johndevblack@onwardoverland.com as a new email address for
your PayPal account.

If you did not authorize this change or if you need assistance with your
account, please contact PayPal customer service at:

https://www.paypal.com/uk/wf/f=ap_email

Thank you for using PayPal!
The PayPal Team


Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, log in to your PayPal account and select the
"Help" link in the header of any page.

----------------------------------------------------------------
                    PROTECT YOUR PASSWORD

   NEVER give your password to anyone and ONLY log in at
https://www.paypal.com/. Protect yourself against fraudulent websites by
opening a new web browser (e.g. Internet Explorer or Netscape) and typing
in the PayPal URL every time you log in to your account.

----------------------------------------------------------------     


PayPal Email ID PP007


Dear john black,

PayPal is committed to maintaining a safe environment for its community of
buyers and sellers. To protect the security of your account, we employ the
most advanced security systems in the world and regularly screen our system
for unusual activity. 

Recently, our Account Review Team identified some unusual activity in your
account. In accordance with Per PayPal's User Agreement, we have limited
access to your account until this issue has been resolved. This is a fraud
prevention measure meant to ensure that your account is not compromised.

In order to secure your account and quickly restore full access, we require
some specific information from you.  Please log in to your account for more
information.

https://www.paypal.com/uk/wf/f=ra_default

We encourage you to remove the restriction on your account as soon as
possible. Maintaining a restricted account for an extended period of time
may result in additional limitations or eventual account closure.  

Thank you for your prompt attention to this matter. Please understand that
this is a security measure meant to help protect you and your account. We
apologize for any inconvenience.

Yours sincerely,
The PayPal Team


------------------------------------------------------------------

Please do not reply to this email. Anything you send to this address cannot
be answered. For assistance, please visit the link below. All the
information necessary to restore your account access is available at:

https://www.paypal.com/uk/wf/f=ra_default

------------------------------------------------------------------


PayPal Email ID PP151

Dear john black,

Thank you for contacting PayPal Customer Service.  

In an effort to assist you as quickly and efficiently as possible, please 
direct all customer service inquires through our website. Click on the 
hyperlink below to go to the PayPal website. After entering your email 
address and password into the Member Log In box, you can submit your 
inquiry via our Customer Service Contact form. If you indicate the type of 
question you have with as much detail as you can, we will be able to 
provide you with the best customer service possible.

If your email program is unable to open hyperlinks, please copy and paste 
this URL into the address bar of your browser.

https://www.paypal.com/wf/f=default 

If you are contacting PayPal because you are unable to log into your 
account, please use the contact form below.

https://www.paypal.com/ewf/f=default

Thank you for choosing PayPal!

------------------------------------------------------------------------
Note: When you click on links in this email, you will be asked to log into 
your PayPal Account. As always, make sure that you are logging into a 
secure PayPal page by looking for 'https://www.paypal.com/' at the 
beginning of the URL.

Please do not reply to this e-mail.  Mail sent to this address will not be 
answered.

********************************************
Original Email:
hi

I do not believe a word of what you are saying
I do not believe that you believe in it either
we have had this sort of acrimonious exchange for the last year
I have never been able to pay any money to anybody ever!!!

"Recently, our Account Review Team identified some unusual activity in your
account."
you have never even looked at my account
there has never been any activity in my account!!!
I have never been able to do anything at all

do you really want me to waste my time again
by faxing you again
on your broken fax machine
which has no paper in it?

and if I do so do you expect me to believe that you will activate my
account?

could I respectfully request that you check your procedures
for you are clearly very much adrift on this one

john


----- Original Message ----- 
From: 
To: 
Sent: Monday, January 19, 2004 8:52 PM
Subject: Notification of PayPal Limited Account Access


> Dear john black,
>
> PayPal is committed to maintaining a safe environment for its community 
of
> buyers and sellers. To protect the security of your account, we employ 
the
> most advanced security systems in the world and regularly screen our
system
> for unusual activity.
>
> Recently, our Account Review Team identified some unusual activity in 
your
> account. In accordance with Per PayPal's User Agreement, we have limited
> access to your account until this issue has been resolved. This is a 
fraud
> prevention measure meant to ensure that your account is not compromised.
>
> In order to secure your account and quickly restore full access, we
require
> some specific information from you.  Please log in to your account for
more
> information.
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> We encourage you to remove the restriction on your account as soon as
> possible. Maintaining a restricted account for an extended period of time
> may result in additional limitations or eventual account closure.
>
> Thank you for your prompt attention to this matter. Please understand 
that
> this is a security measure meant to help protect you and your account. We
> apologize for any inconvenience.
>
> Yours sincerely,
> The PayPal Team
>
>
> ------------------------------------------------------------------
>
> Please do not reply to this email. Anything you send to this address
cannot
> be answered. For assistance, please visit the link below. All the
> information necessary to restore your account access is available at:
>
> https://www.paypal.com/uk/wf/f=ra_default
>
> ------------------------------------------------------------------
>
>
> PayPal Email ID PP151
>



Dear John Black,

Thank you for taking the time to write to us with your concerns. I am 
happy to assist you further.
In order to lift the limitation we require you to fax us in a recent 
statement for any bank account and a recent statement for any credit 
card connected to your Paypal account. 

Please follow the instructions below to locate the fax cover sheet. The 
fax number is 08707303194.

   1.  Click the fax documentation link on the Limited Account Access 
Details page 

   2.  Click on the 'Continue to Fax Cover Sheet' 

   3.  Fill in the necessary information, print out the cover sheet and 
fax it with your other documents. We will send an email to confirm that 
we received your documents as soon as the fax enters our system 

Please ensure that your faxed documents are valid and legible. As 
always, any personally identifying information that you submit to PayPal
will remain secure and will never be transmitted to any third party.

If you have any further queries, you can contact us via email or by 
calling on 0870-730-7191.

Sincerely,
Grainne
PayPal Resolution Services
PayPal, an eBay Company

Original Message Follows:
------------------------
Form Message
customer subject: johndevblack@onwardoverland.com
customer message: Message: 'hi

johndevblack@onwardoverland.com is a valid email
i do authorise it
why are you such a pig headed stuborn unhelpful organisation?
i have already done all that you ask
yet you continue to block my account
despite assurances from your staff that everything is ok
your fax machine is broken as usual
and when it is not you forget to put any paper in it
i have already done all of your security procedures
yet now you say that i have not
i am tired of the number of times i have composed emails similar to this
one

john'



Dear John Black,

Thank you for contacting PayPal.

In response to your query, we have received no faxed documents as yet 
from you. 
The following are two numbers that you can fax the information requested
of you to:
0014025375731 or 08707303194. You will need to mark it for the attention
of the Account Review department.
It was flagged by our internal security system for further verification,
we c can you advise whether you travel on business or are out of the 
country frequently?

If you wish to get this restriction lifted, we will require the 
documentation requested.

If you have any further questions, please feel free to contact us again.

Sincerely,
Grainne
PayPal Resolution Services
PayPal, an eBay Company

Original Message Follows:
------------------------
hi

thank you for your email
are you aware that I already did this 6 months ago?
are you aware that it made no difference at all?
my account remained blocked
are you aware that you could find no explanation for this?

did you know that your fax machine was continually broken?
did you know that your fax machine was continually out of paper?

please advise me why I should try this procedure again?

are you aware of the number of emails I have sent to your department 
about
this?

you see I no longer believe a word of what you are saying
I do believe that you are saying it in good faith

what can you do to restore my confidence in the process?

or is some member of your staff just playing with me for their own
amusement.?

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Tuesday, January 20, 2004 5:45 PM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14115899I25010L0KM)


> Dear John Black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
> In order to lift the limitation we require you to fax us in a recent
> statement for any bank account and a recent statement for any credit
> card connected to your Paypal account.
>
> Please follow the instructions below to locate the fax cover sheet. 
The
> fax number is 08707303194.
>
>    1.  Click the fax documentation link on the Limited Account Access
> Details page
>
>    2.  Click on the 'Continue to Fax Cover Sheet'
>
>    3.  Fill in the necessary information, print out the cover sheet 
and
> fax it with your other documents. We will send an email to confirm 
that
> we received your documents as soon as the fax enters our system
>
> Please ensure that your faxed documents are valid and legible. As
> always, any personally identifying information that you submit to 
PayPal
> will remain secure and will never be transmitted to any third party.
>
> If you have any further queries, you can contact us via email or by
> calling on 0870-730-7191.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: johndevblack@onwardoverland.com
> customer message: Message: 'hi
>
> johndevblack@onwardoverland.com is a valid email
> i do authorise it
> why are you such a pig headed stuborn unhelpful organisation?
> i have already done all that you ask
> yet you continue to block my account
> despite assurances from your staff that everything is ok
> your fax machine is broken as usual
> and when it is not you forget to put any paper in it
> i have already done all of your security procedures
> yet now you say that i have not
> i am tired of the number of times i have composed emails similar to 
this
> one
>
> john'
>
>
>
>
>

Dear john black,

Thank you for taking the time to write to us with your concerns. I am 
happy to assist you further.

I can see that you have a Personal - U.K. Verified PayPal account and 
that it is currently limited.

As soon as you complete the steps to lift your limited account access, 
you may then proceed with the appeals process. Click 
https://www.paypal.com/uk/wf/f=ra_default or copy and paste the entire 
link into the address bar to view the details of your limited account 
access and the steps you need to complete to restore your access as soon
as possible. 

Please let me know if you need further assistance. 

Sincerely,
Dave 
PayPal Resolution Services
PayPal, an eBay Company


Original Message Follows:
------------------------
hi

thank you for your email

yes I am frequently out of the country
in fact while I have a UK address
I spend most of my time in Thailand
you do not know this because you have never asked me
it is a bit obvious when I give a telephone number with a +66 prefix is 
it
not

can you now reassure me that if I send you this fax
you will not block my account
or if you do block my account
you do so knowingly and not in the misleading fashion as in the past
i.e.. you tell me that it is not blocked when in fact it is

I look forward to further reassurance on this point

I have sent you a fax in the past with the same information that you are
requesting
and like I said it got me nowhere

do you require this fax every year?

best wishes
john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Wednesday, January 21, 2004 12:08 AM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14137343I25010L0KM)


> Dear John Black,
>
> Thank you for contacting PayPal.
>
> In response to your query, we have received no faxed documents as yet
> from you.
> The following are two numbers that you can fax the information 
requested
> of you to:
> 0014025375731 or 08707303194. You will need to mark it for the 
attention
> of the Account Review department.
> It was flagged by our internal security system for further 
verification,
> we c can you advise whether you travel on business or are out of the
> country frequently?
>
> If you wish to get this restriction lifted, we will require the
> documentation requested.
>
> If you have any further questions, please feel free to contact us 
again.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> hi
>
> thank you for your email
> are you aware that I already did this 6 months ago?
> are you aware that it made no difference at all?
> my account remained blocked
> are you aware that you could find no explanation for this?
>
> did you know that your fax machine was continually broken?
> did you know that your fax machine was continually out of paper?
>
> please advise me why I should try this procedure again?
>
> are you aware of the number of emails I have sent to your department
> about
> this?
>
> you see I no longer believe a word of what you are saying
> I do believe that you are saying it in good faith
>
> what can you do to restore my confidence in the process?
>
> or is some member of your staff just playing with me for their own
> amusement.?
>
> best wishes
> john
>
> ----- Original Message ----- 
> From: 
> To: "john black" 
> Sent: Tuesday, January 20, 2004 5:45 PM
> Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
> (KMM14115899I25010L0KM)
>
>
> > Dear John Black,
> >
> > Thank you for taking the time to write to us with your concerns. I 
am
> > happy to assist you further.
> > In order to lift the limitation we require you to fax us in a recent
> > statement for any bank account and a recent statement for any credit
> > card connected to your Paypal account.
> >
> > Please follow the instructions below to locate the fax cover sheet.
> The
> > fax number is 08707303194.
> >
> >    1.  Click the fax documentation link on the Limited Account 
Access
> > Details page
> >
> >    2.  Click on the 'Continue to Fax Cover Sheet'
> >
> >    3.  Fill in the necessary information, print out the cover sheet
> and
> > fax it with your other documents. We will send an email to confirm
> that
> > we received your documents as soon as the fax enters our system
> >
> > Please ensure that your faxed documents are valid and legible. As
> > always, any personally identifying information that you submit to
> PayPal
> > will remain secure and will never be transmitted to any third party.
> >
> > If you have any further queries, you can contact us via email or by
> > calling on 0870-730-7191.
> >
> > Sincerely,
> > Grainne
> > PayPal Resolution Services
> > PayPal, an eBay Company
> >
> > Original Message Follows:
> > ------------------------
> > Form Message
> > customer subject: johndevblack@onwardoverland.com
> > customer message: Message: 'hi
> >
> > johndevblack@onwardoverland.com is a valid email
> > i do authorise it
> > why are you such a pig headed stuborn unhelpful organisation?
> > i have already done all that you ask
> > yet you continue to block my account
> > despite assurances from your staff that everything is ok
> > your fax machine is broken as usual
> > and when it is not you forget to put any paper in it
> > i have already done all of your security procedures
> > yet now you say that i have not
> > i am tired of the number of times i have composed emails similar to
> this
> > one
> >
> > john'
> >
> >
> >
> >
> >
>

Dear John Black,

Thank you for contacting PayPal.

We apologize for any frustration you are feeling.

Limited Account Access means that access to sensitive account features 
will be temporarily limited until the required steps to restore your 
account access have been completed.

  �  Once you have completed all of the steps, the Account Review 
Department will review your account and contact you if any additional 
information is needed to resolve the issue

  �  For specific information on why your account access was limited, 
click https://www.paypal.com/wf/f=ra_default or copy and paste the 
entire link into the address bar

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Erik
Protection Services Department
PayPal, an eBay Company

Original Message Follows:
------------------------
hi

well we are now 6 months on and no nearer a solution
can you please give me a clue what you are up to
or if you are unable to do that could you please say that
at least could you please say something

all I get is frequent demands for information
but you never unlock my account
and when you tell me that the account is unlocked
it is not

now you are again requesting that I fax you my most personal financial
details
last time your fax machine was broken
and it had no paper
after receipt which took many weeks
you told me my account was unlocked
but it was not

I have never been able to use your service
I have never received an explanation

could you please look into this matter again

best wishes
john

----- Original Message -----
From: 
To: "john black" 
Sent: Monday, June 23, 2003 11:03 AM
Subject: Re: GettingStarted:Verified/Unverified:11:110
(KMM31536266V40445L0KM)


Dear John Black,

Thank you for contacting PayPal.

Our records indicate that your PayPal account access is currently
limited.

Limited account access temporarily limits sensitive account features
until the certain steps have been completed. Once you have completed
all of the steps, the Account Review Department will review your
account and contact you if any additional information is needed to
resolve the issue.

We cannot proceed with the appeal process until you log in and complete
the steps as outlined. Click https://www.paypal.com/wf/f=ra_default or
copy and paste the entire link into the address bar. Please complete
the steps as outlined to restore your access as soon as possible.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Rocco
PayPal Account Review Department

Original Message Follows:
------------------------
Form Message
customer subject: money management
customer message: Message: 'hi

i find the whole tone of your web site to be tongue in cheek
i have been unable to use your service for months
you provide no sensible help service whatever
yet you continue to blow your own trumpet
and tell us how good you are
you do not even have the courtesy to reply to my so far
very polite emails

wake up wake up
is there anybody there?

why are you blocking all of my payments

simply unblocking is not a solution

i know what you are doing
but i do not know why you are doing it

who are you?
what are you doing?
and why are you doing it?

JOHN'




Dear johndevblack@yahoo.com

Thank you for e-mailing Barclaycard.

This is an automated response to your message which was received on 1/21/04 at 10:36:56 AM. Your
tracking number for this enquiry is T2004012100FH.

Barclaycard staff are always available and ready to respond to e-mail during regular business
hours, excluding holidays, and will normally answer you within 3 working days.

A personal response from one of our staff will be sent to you imminently but if you need to
contact us about your original message please quote the tracking number above which
will help us to assist you more quickly.

As a Barclaycard customer you may have heard of some of the following services that we
offer. If you would like to know more, please click on the link given.

http://www.4thegame.com - official website of the FA Barclaycard Premiership for all your latest news
and results.

http://www.barclaycard.co.uk - the simple way to pay your bills and service your Barclaycard account
online.

Thank you once again for your e-mail.

Barclaycard Customer Service.




Legal Disclaimer:-
Internet communications are not secure and therefore the 
Barclays Group does not accept legal responsibility for the 
contents of this message.  Although the Barclays Group 
operates anti-virus programmes, it does not accept 
responsibility for any damage whatsoever that is caused 
by viruses being passed.  Any views or opinions presented 
are solely those of the author and do not necessarily 
represent those of the Barclays Group.

Dear John Black,

Thank you for contacting PayPal.  We apologize for any frustration you 
may have experienced.

The appeals process is a review procedure that we have in place.

As soon as you complete the steps to lift your limited account access, 
you may then proceed with the appeals process. Click 
https://www.paypal.com/wf/f=ra_default or copy and paste the entire link
into the address bar to view the details of your limited account access 
and the steps you need to complete to restore your access as soon as 
possible. 

If you have any further questions, please feel free to contact us again.

Sincerely,
Jenelle
PayPal Global Services
PayPal, an eBay Company

Original Message Follows:
------------------------
hi

Thank you for your email

It is clear that at least you are aware of the very poor quality of the
service that you provide
The internet is full of examples like mine
This time around you are at least giving me the courtesy of answering my
emails
before you did not

as you know I am not in England I am in Thailand
It will take me 2 weeks to obtain the documents that you require
I will then fax them to you

Why do I need an appeals process?
I am not on trial
or am I?

It is not a question of restoring my service
You have never given me any

You give me no guarantee
that you will give me service
if I do comply with your requirements

I have already complied with your requirements
I faxed you the documents you required a long time ago
but you refused to unlock my account
It has always been locked
Your fax machine was broken and it had no paper

You then lied to me and told me that my account was unlocked
when it was not

What a dreadful organisation you are

I will comply with your requests only to clear my good name

Since you are now talking about an appeals process
may I please know what is the crime with which I am charged?

I am now off to the post office to send my cheque to my payee
It is a lot faster and less trouble than using your service

Yes I do need further assistance

john

----- Original Message ----- 
From: 
To: "john black" 
Sent: Wednesday, January 21, 2004 3:03 AM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14146799I25010L0KM)


> Dear john black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
>
> I can see that you have a Personal - U.K. Verified PayPal account and
> that it is currently limited.
>
> As soon as you complete the steps to lift your limited account access,
> you may then proceed with the appeals process. Click
> https://www.paypal.com/uk/wf/f=ra_default or copy and paste the entire
> link into the address bar to view the details of your limited account
> access and the steps you need to complete to restore your access as 
soon
> as possible.
>
> Please let me know if you need further assistance.
>
> Sincerely,
> Dave
> PayPal Resolution Services
> PayPal, an eBay Company
>
>
> Original Message Follows:
> ------------------------
> hi
>
> thank you for your email
>
> yes I am frequently out of the country
> in fact while I have a UK address
> I spend most of my time in Thailand
> you do not know this because you have never asked me
> it is a bit obvious when I give a telephone number with a +66 prefix 
is
> it
> not
>
> can you now reassure me that if I send you this fax
> you will not block my account
> or if you do block my account
> you do so knowingly and not in the misleading fashion as in the past
> i.e.. you tell me that it is not blocked when in fact it is
>
> I look forward to further reassurance on this point
>
> I have sent you a fax in the past with the same information that you 
are
> requesting
> and like I said it got me nowhere
>
> do you require this fax every year?
>
> best wishes
> john
>
> ----- Original Message ----- 
> From: 
> To: "john black" 
> Sent: Wednesday, January 21, 2004 12:08 AM
> Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
> (KMM14137343I25010L0KM)
>
>
> > Dear John Black,
> >
> > Thank you for contacting PayPal.
> >
> > In response to your query, we have received no faxed documents as 
yet
> > from you.
> > The following are two numbers that you can fax the information
> requested
> > of you to:
> > 0014025375731 or 08707303194. You will need to mark it for the
> attention
> > of the Account Review department.
> > It was flagged by our internal security system for further
> verification,
> > we c can you advise whether you travel on business or are out of the
> > country frequently?
> >
> > If you wish to get this restriction lifted, we will require the
> > documentation requested.
> >
> > If you have any further questions, please feel free to contact us
> again.
> >
> > Sincerely,
> > Grainne
> > PayPal Resolution Services
> > PayPal, an eBay Company
> >
> > Original Message Follows:
> > ------------------------
> > hi
> >
> > thank you for your email
> > are you aware that I already did this 6 months ago?
> > are you aware that it made no difference at all?
> > my account remained blocked
> > are you aware that you could find no explanation for this?
> >
> > did you know that your fax machine was continually broken?
> > did you know that your fax machine was continually out of paper?
> >
> > please advise me why I should try this procedure again?
> >
> > are you aware of the number of emails I have sent to your department
> > about
> > this?
> >
> > you see I no longer believe a word of what you are saying
> > I do believe that you are saying it in good faith
> >
> > what can you do to restore my confidence in the process?
> >
> > or is some member of your staff just playing with me for their own
> > amusement.?
> >
> > best wishes
> > john
> >
> > ----- Original Message ----- 
> > From: 
> > To: "john black" 
> > Sent: Tuesday, January 20, 2004 5:45 PM
> > Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
> > (KMM14115899I25010L0KM)
> >
> >
> > > Dear John Black,
> > >
> > > Thank you for taking the time to write to us with your concerns. I
> am
> > > happy to assist you further.
> > > In order to lift the limitation we require you to fax us in a 
recent
> > > statement for any bank account and a recent statement for any 
credit
> > > card connected to your Paypal account.
> > >
> > > Please follow the instructions below to locate the fax cover 
sheet.
> > The
> > > fax number is 08707303194.
> > >
> > >    1.  Click the fax documentation link on the Limited Account
> Access
> > > Details page
> > >
> > >    2.  Click on the 'Continue to Fax Cover Sheet'
> > >
> > >    3.  Fill in the necessary information, print out the cover 
sheet
> > and
> > > fax it with your other documents. We will send an email to confirm
> > that
> > > we received your documents as soon as the fax enters our system
> > >
> > > Please ensure that your faxed documents are valid and legible. As
> > > always, any personally identifying information that you submit to
> > PayPal
> > > will remain secure and will never be transmitted to any third 
party.
> > >
> > > If you have any further queries, you can contact us via email or 
by
> > > calling on 0870-730-7191.
> > >
> > > Sincerely,
> > > Grainne
> > > PayPal Resolution Services
> > > PayPal, an eBay Company
> > >
> > > Original Message Follows:
> > > ------------------------
> > > Form Message
> > > customer subject: johndevblack@onwardoverland.com
> > > customer message: Message: 'hi
> > >
> > > johndevblack@onwardoverland.com is a valid email
> > > i do authorise it
> > > why are you such a pig headed stuborn unhelpful organisation?
> > > i have already done all that you ask
> > > yet you continue to block my account
> > > despite assurances from your staff that everything is ok
> > > your fax machine is broken as usual
> > > and when it is not you forget to put any paper in it
> > > i have already done all of your security procedures
> > > yet now you say that i have not
> > > i am tired of the number of times i have composed emails similar 
to
> > this
> > > one
> > >
> > > john'
> > >
> > >
> > >
> > >
> > >
> >
>

Dear John Black,

Thank you for contacting PayPal.
 
Your account was limited due to suspected unauthorized activity when
someone tried to log on to your account from a country where PayPal does
not offer service.  Establishing our service in each new country involves
complex changes due to different regulations in each of these countries.
In order to safeguard your financial information from possible unauthorized
access, an automatic limitation was placed on your account.  In order to
establish your identity and by default the ownership of the account, you
were asked to fax certain documents that only the owner of the PayPal
account would have access to.

Unfortunately, your account access limitation cannot be lifted at this
time.  Please fax us the information below so we may review your account
further:

1. Copy of your monthly printed statement for the credit card ending in
9001.(The statement must show your name, address and account number exactly
as they appear in your PayPal account) 
2. Copy of your printed monthly statement for any bank account.(The
statement must show your name, address and account number exactly as they
appear in your PayPal account) 

You must use the cover page provided by PayPal. The cover page contains
information specific to you and this access limitation, and using it
ensures that your documents are handled in a timely manner. To print the
cover page, go to:

https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax 
   
Sincerely,
Jon
PayPal Account Review Department


Please do not reply to this email. Post sent to this address will not be
received and therefore, not answered. For assistance, log in to your PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding a claim, log in to your PayPal account and click the
pink Service Centre link.

Dear john black,

Thank you for contacting PayPal Customer Service.  

In an effort to assist you as quickly and efficiently as possible, please 
direct all customer service inquires through our website. Click on the 
hyperlink below to go to the PayPal website. After entering your email 
address and password into the Member Log In box, you can submit your 
inquiry via our Customer Service Contact form. If you indicate the type of 
question you have with as much detail as you can, we will be able to 
provide you with the best customer service possible.

If your email program is unable to open hyperlinks, please copy and paste 
this URL into the address bar of your browser.

https://www.paypal.com/wf/f=default 

If you are contacting PayPal because you are unable to log into your 
account, please use the contact form below.

https://www.paypal.com/ewf/f=default

Thank you for choosing PayPal!

------------------------------------------------------------------------
Note: When you click on links in this email, you will be asked to log into 
your PayPal Account. As always, make sure that you are logging into a 
secure PayPal page by looking for 'https://www.paypal.com/' at the 
beginning of the URL.

Please do not reply to this e-mail.  Mail sent to this address will not be 
answered.

********************************************
Original Email:
hi

thank you for your kind email
I spend most of my time in Thailand
I am English
I have an English address
I tried to log into my account from Thailand
there is nothing very suspicious about that
I can establish my identity
but then the problem will remain
you will not allow me to access my account from Thailand
nobody else seems to mind
i.e.. bank account, credit card etc only you
so is there any point in my contacting you further
I thank you for taking the time to explain the problem to me
up to this point I have been lead around in circles

best wishes
john

----- Original Message ----- 
From: 
To: 
Sent: Thursday, January 22, 2004 4:20 PM
Subject: Request for additional information on case PP-030-171-539


> Dear John Black,
>
> Thank you for contacting PayPal.
>
> Your account was limited due to suspected unauthorized activity when
> someone tried to log on to your account from a country where PayPal does
> not offer service.  Establishing our service in each new country involves
> complex changes due to different regulations in each of these countries.
> In order to safeguard your financial information from possible
unauthorized
> access, an automatic limitation was placed on your account.  In order to
> establish your identity and by default the ownership of the account, you
> were asked to fax certain documents that only the owner of the PayPal
> account would have access to.
>
> Unfortunately, your account access limitation cannot be lifted at this
> time.  Please fax us the information below so we may review your account
> further:
>
> 1. Copy of your monthly printed statement for the credit card ending in
> 9001.(The statement must show your name, address and account number
exactly
> as they appear in your PayPal account)
> 2. Copy of your printed monthly statement for any bank account.(The
> statement must show your name, address and account number exactly as they
> appear in your PayPal account)
>
> You must use the cover page provided by PayPal. The cover page contains
> information specific to you and this access limitation, and using it
> ensures that your documents are handled in a timely manner. To print the
> cover page, go to:
>
> https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax
>
> Sincerely,
> Jon
> PayPal Account Review Department
>
>
> Please do not reply to this email. Post sent to this address will not be
> received and therefore, not answered. For assistance, log in to your
PayPal
> account and click the "Help" link in the footer of any page. If your
> inquiry is regarding a claim, log in to your PayPal account and click the
> pink Service Centre link.


Dear john black,

On 01/20/04 I replied to the email message you sent regarding your PayPal account. 
 As part of PayPal's commitment to excellence, I want to make sure I met your 
needs in my response.  Would you please take a minute to answer a few questions 
to let me know how I did?

http://ebay.benchmarkportal.com/paypal/survey.taf?survey_id=453&user_id=20014137343

To respond to our survey, please click on the web address above.  If that does 
not work, please cut and paste the entire web address into the address field 
of our browser.  NOTE: Please respond within five days so that you can provide 
timely feedback to me, Grainne.  AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.

Thank you for your help!

PayPal Customer Support

 ** An important note from the survey vendor **

In order to process your survey, we must collect personal information from you 
that are protected by worldwide data protection laws. BenchmarkPortal and its 
international group of partners are committed to compliance with all laws. We 
have taken the necessary steps to ensure that we meet the obligations required 
by country-specific legislation and the EU Directive on Personal Data Privacy. 
By providing your Authorisation below, you are allowing us to collect, process, 
 access, and/or transport your data to a worldwide website located in Santa Maria 
USA. This website will be accessible to selected Benchmark Portal's employees 
worldwide and our client PayPal. 

All individuals with access rights have been educated on data privacy laws and 
the use of personal data, and have signed Confidential Non-Disclosure Statements 
holding them accountable for compliance. 

Your data will be used for the purpose of personalising our content delivery 
and services to meet your individual needs based on the information provided 
on our surveys. Our customised approach of providing focused information based 
on the personal data you provide, will be embraced by BenchmarkPortal and our 
client PayPal. 

Benchmark Portal will not supply your data to any third party without your explicit 
Authorisation. 

A copy of our Privacy Principles is available for your review. For further information 
regarding our detailed Global Data Protection Policy, please 
click here: http://ebay.benchmarkportal.com/bmp_survey_priv.pdf . 

For further information on PayPal's Privacy Policy, click here: 
http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside

If you want to be excluded from future surveys and survey correspondence, please 
click below:
http://ebay.benchmarkportal.com/paypal/opt_out.taf?id=20014137343&client=paypal

Dear John Black,

Thank you for taking the time to write to us with your concerns. I am 
happy to assist you further.

We appreciate the time you've taken to write us with your comments about
our service. 

PayPal continuously strives to provide you with the highest quality 
website features and navigation system. We carefully consider every 
feedback email we receive and appreciate your suggestions. 

Thank you very much for your feedback, and we hope that you continue to 
enjoy using PayPal!

Please let me know if you need further assistance.

Sincerely,
Tom
PayPal Global Services
PayPal, an eBay Company

Original Message Follows:
------------------------
Hello Grainne

Yesterday I received the following email which you may not have 
received.
In it your bosses explain what they are up to and how they have deceived
you.
This has been the cause of friction between me and your department.
Please read it.
Thay also asked me to comment on your performance.
Your performance has been excellent.
The information you have provided has been rubbish
because that is what you were told to say.

"Dear John Black,

Thank you for contacting PayPal.

Your account was limited due to suspected unauthorized activity when
someone tried to log on to your account from a country where PayPal does
not offer service.  Establishing our service in each new country 
involves
complex changes due to different regulations in each of these countries.
In order to safeguard your financial information from possible 
unauthorized
access, an automatic limitation was placed on your account.  In order to
establish your identity and by default the ownership of the account, you
were asked to fax certain documents that only the owner of the PayPal
account would have access to.

Unfortunately, your account access limitation cannot be lifted at this
time.  Please fax us the information below so we may review your account
further:

1. Copy of your monthly printed statement for the credit card ending in
9001.(The statement must show your name, address and account number 
exactly
as they appear in your PayPal account)
2. Copy of your printed monthly statement for any bank account.(The
statement must show your name, address and account number exactly as 
they
appear in your PayPal account)

You must use the cover page provided by PayPal. The cover page contains
information specific to you and this access limitation, and using it
ensures that your documents are handled in a timely manner. To print the
cover page, go to:

https://www.paypal.com/uk/cgi-bin/webscr?cmd=_restricted-appeal-fax

Sincerely,
Jon
PayPal Account Review Department


Please do not reply to this email. Post sent to this address will not be
received and therefore, not answered. For assistance, log in to your 
PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding a claim, log in to your PayPal account and click 
the
pink Service Centre link."

and email number 2:-

"Dear john black,

On 01/20/04 I replied to the email message you sent regarding your 
PayPal
account.
 As part of PayPal's commitment to excellence, I want to make sure I met
your
needs in my response.  Would you please take a minute to answer a few
questions
to let me know how I did?


http://ebay.benchmarkportal.com/paypal/survey.taf?survey_id=453&user_id=
20014137343

To respond to our survey, please click on the web address above.  If 
that
does
not work, please cut and paste the entire web address into the address 
field
of our browser.  NOTE: Please respond within five days so that you can
provide
timely feedback to me, Grainne.  AFTER 5 DAYS, THIS INVITATION WILL 
EXPIRE.

Thank you for your help!

PayPal Customer Support

 ** An important note from the survey vendor **

In order to process your survey, we must collect personal information 
from
you
that are protected by worldwide data protection laws. BenchmarkPortal 
and
its
international group of partners are committed to compliance with all 
laws.
We
have taken the necessary steps to ensure that we meet the obligations
required
by country-specific legislation and the EU Directive on Personal Data
Privacy.
By providing your Authorisation below, you are allowing us to collect,
process,
 access, and/or transport your data to a worldwide website located in 
Santa
Maria
USA. This website will be accessible to selected Benchmark Portal's
employees
worldwide and our client PayPal.

All individuals with access rights have been educated on data privacy 
laws
and
the use of personal data, and have signed Confidential Non-Disclosure
Statements
holding them accountable for compliance.

Your data will be used for the purpose of personalising our content 
delivery
and services to meet your individual needs based on the information 
provided
on our surveys. Our customised approach of providing focused information
based
on the personal data you provide, will be embraced by BenchmarkPortal 
and
our
client PayPal.

Benchmark Portal will not supply your data to any third party without 
your
explicit
Authorisation.

A copy of our Privacy Principles is available for your review. For 
further
information
regarding our detailed Global Data Protection Policy, please
click here: http://ebay.benchmarkportal.com/bmp_survey_priv.pdf .

For further information on PayPal's Privacy Policy, click here:

http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outs
ide

If you want to be excluded from future surveys and survey 
correspondence,
please
click below:

http://ebay.benchmarkportal.com/paypal/opt_out.taf?id=20014137343&client
=paypal"



There is one further matter that you might be able to help me with.

As stated above:-

"Your account was limited due to suspected unauthorized activity when
someone tried to log on to your account from a country where PayPal does
not offer service.  Establishing our service in each new country 
involves
complex changes due to different regulations in each of these countries.
In order to safeguard your financial information from possible 
unauthorized
access, an automatic limitation was placed on your account. "

Yet paypal have managed to circumvent the regulations of Thailand and 
take
US$1.95
from my Barclaycard account knowing that the data came from suspected
unauthorised activity.
This has happened twice.
Please could you again circumvent the regulations of Thailand and refund
US$3.90 which
has been taken from my Barclaycard in response to a suspected 
unauthorised
activity.
i.e. access to my Paypal account from Thailand.
My account has never been unblocked.
I have never been able to make a payment for a purchase on Ebay
which is why I started this process.

Best wishes
John




----- Original Message ----- 
From: 
To: "john black" 
Sent: Tuesday, January 20, 2004 5:45 PM
Subject: Re: MyAccountProfile:Email :11:127:GB:en_GB:S5S5S
(KMM14115899I25010L0KM)


> Dear John Black,
>
> Thank you for taking the time to write to us with your concerns. I am
> happy to assist you further.
> In order to lift the limitation we require you to fax us in a recent
> statement for any bank account and a recent statement for any credit
> card connected to your Paypal account.
>
> Please follow the instructions below to locate the fax cover sheet. 
The
> fax number is 08707303194.
>
>    1.  Click the fax documentation link on the Limited Account Access
> Details page
>
>    2.  Click on the 'Continue to Fax Cover Sheet'
>
>    3.  Fill in the necessary information, print out the cover sheet 
and
> fax it with your other documents. We will send an email to confirm 
that
> we received your documents as soon as the fax enters our system
>
> Please ensure that your faxed documents are valid and legible. As
> always, any personally identifying information that you submit to 
PayPal
> will remain secure and will never be transmitted to any third party.
>
> If you have any further queries, you can contact us via email or by
> calling on 0870-730-7191.
>
> Sincerely,
> Grainne
> PayPal Resolution Services
> PayPal, an eBay Company
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: johndevblack@onwardoverland.com
> customer message: Message: 'hi
>
> johndevblack@onwardoverland.com is a valid email
> i do authorise it
> why are you such a pig headed stuborn unhelpful organisation?
> i have already done all that you ask
> yet you continue to block my account
> despite assurances from your staff that everything is ok
> your fax machine is broken as usual
> and when it is not you forget to put any paper in it
> i have already done all of your security procedures
> yet now you say that i have not
> i am tired of the number of times i have composed emails similar to 
this
> one
>
> john'
>
>
>
>
>
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